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IT Project Coordinator

The IT Company
Knoxville, TN Full Time
POSTED ON 12/23/2024 CLOSED ON 1/25/2025

What are the responsibilities and job description for the IT Project Coordinator position at The IT Company?

The IT Company is Growing and We are looking for a We are seeking a highly organized and detail-oriented IT Project Coordinator to join our dynamic team. The ideal candidate will play a crucial role in the planning, execution, and monitoring of IT projects to ensure they are delivered on time, within scope, and within budget. This role offers an excellent opportunity to work in a fast-paced team environment specializing in delivering reliable, secure, and innovative solutions to optimize our clients IT infrastructure and operations.  

Responsibilities: 

  • Project Planning and Execution:  
  • Develop project plans, timelines, and budgets, ensuring alignment with client requirements and company goals. 
  • Coordinate and facilitate project planning sessions with project managers and technical teams. 
  • Manage project documentation, including requirements, change requests, and meeting minutes. 
  • Conduct quality assurance checks to ensure deliverables meet established standards. 
  • Communication and Collaboration: 
  • Provide regular updates and reports to clients on project progress. 
  • Foster positive working relationships with clients, vendors, and internal teams to promote collaboration and project success. 
  • Coordinate resource allocation and task assignments, ensuring team members are clear on their responsibilities. 
  • Facilitate effective communication between project stakeholders, ensuring everyone is informed of project status and changes. 
  • Risk Management and Issue Resolution: 
  • Identify and mitigate project risks, escalating issues as needed to ensure timely resolution. 
  • Monitor project progress, milestones, and deliverables, proactively addressing any deviations from the plan. 
  • Troubleshoot and resolve project-related issues, working closely with technical teams to find solutions. 
  • Process Improvement and Best Practices: 
  • Stay current with industry best practices, tools, and technologies to continuously improve project management processes. 
  • Recommend and implement process improvements to enhance project efficiency and effectiveness. 

Types of Projects you will be Coordinating: 

  • Internal IT Projects 
  • Client Onboardings 
  • Network Upgrades 
  • Firewall Deployments 
  • Full Stack Switch replacements 
  • Wireless Installations/Upgrades 
  • Server Migrations and Upgrades 
  • Windows Servers Installs/Upgrades 
  • On-premises and cloud-based solutions 
  • M365 and Azure: 
  • Azure Active Directory 
  • M365 Exchange 
  • InTune, SharePoint, Teams 

Requirements: 

  • Bachelors degree in Project Management or applicable experience 
  • Proven experience as an IT Project Coordinator or similar role in an MSP or IT environment. 
  • Strong knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, Microsoft Project). 
  • Excellent organizational and multitasking abilities, with a keen eye for detail. 
  • Exceptional communication skills, both written and verbal, can effectively interact with diverse stakeholders. 
  • Ability to work well under pressure in a fast-paced, client-focused environment. 
  • Certifications such as PMP (Project Management Professional) or CAPM (Certified Associate in Project Management) are a plus. 

     

    You should be comfortable with the following work conditions and other considerations: 

    Candidate should have reliable transportation 

    Candidate should be willing to work nights and weekends 

    Candidate should be able to lift 50 or more pounds 

     

    To work at The IT Company, the following qualities and traits should resonate with you: 

    Fun loving 

    Able to make decisions under pressure 

    Desire to serve others 

    Desire to ensure customers are happy 

    Desire to close loops and not leave “things undone” 

    Able to prioritize and sequence events logically 

    “Do the right thing” attitude 

    Attention to detail 

    Passion for learning 

    Benefits: 

    401(k) 

    Health, Vision, and Dental Insurance 

    Unlimited Planned time off 

    Hybrid options 

    Phone Stipend 

    Schedule: 
     

    Day shift 

    Job Type: Full-time 

    Job Status: Exempt 

    Salary Range: Starting at 50K depending on Experience.

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