Bell Attendant Ambassador

The Ivy Hotel, a member of the prestigious Relais & Chateaux organization, is the perfect place to grow.  Working alongside people at the top of their professions, you accrue an understanding of hospitality and cuisine that could never be found in a book or a seminar. It’s an extraordinary opportunity to build your skills and your career by learning from the best, which is why we look for people with drive, creativity and ambition. As your career develops, we will constantly open new doors for you - both within The Ivy and within the global Relais & Chateaux family of hotels. Relais & Chateaux experience is a hallmark of service excellence that is recognized around the world.

Located in the historic Mount Vernon neighborhood of Baltimore, The Ivy is easily accessible by car or bus, and is close to many of the city’s museums and activities. We offer a great working environment and generous benefits. Join us for your next adventure, where friendships are forged and acquired skills last a lifetime.

Bell Attendant Ambassador

Welcome to one of the most challenging and rewarding positions at The Ivy Hotel. As an Ivy Hotel Bell Attendant Ambassador you are responsible for the welcome, welfare and safety of all hotel guests, visitors, VIPs, and staff. You maintain the highest level of security for physical property - such as buildings, vehicles, luggage, and so on - to protect from theft or damage.

You’ll be the first staff member a visitor meets, and the last one they’ll say goodbye to when they depart. Does a guest feel warmly welcomed upon arrival, and leave feeling like royalty? Then you have succeeded.

What we offer: 

• Active, engaging and low-stress occupation

• Flexible or non-standard hours

• Competitive pay

• Great health and dental insurance

• Disability and life insurance options

• Retail and hospitality perks 

• Free, high quality meal when working

• Free parking

• Subsidized learning opportunities - if you take a class that will help you do your job at The Ivy, we will pay for it!

• Paid vacations and holidays

• Retirement savings plan

• Supportive staff culture

• Extensive career advancement opportunities

This is the job for you if:

• You love to provide personalized hospitality and a heartfelt sense of welcome and community

• You enjoy working as part of a close-knit team

• Your look is put-together and well-groomed

• You’re friendly, and also discreet

• You can make eye contact and conversation

• You think of repeat guests as members of the Ivy family

• You are in good health and can stand for long periods of time

• You know (or want to know) Baltimore inside out! And you love to offer advice and direction on what to do, where to go, and how to get there

• You know how to drive and have a license to prove it

• You’re happy to valet cars and assist with luggage when needed

Requirements:

• Valid driving license is a must.

• Ability to stand outside, 8 hours, in all weather conditions

• Able to lift 50 lbs.

• Ability to run, kneel and/or bend at the waist

• Hospitality experience is fantastic! And if you have never worked at a hotel before, an outgoing personality and a motivated attitude will do the trick; we can teach you the rest

If you think you are made for this job, we can’t wait to meet you. 

The Ivy Hotel is an Equal Opportunity Employer. All employment offers are contingent upon successful completion of a background check, and pre-employment drug test conducted in accordance with applicable federal, state and local laws. The Ivy Hotel is a COVID-19 Vaccinated workforce and employment is contingent upon proof of full vaccination within 30 days of start date.