Contract & Operations Coordinator

Contract and Operations Coordinator

Our client is a leading financial services organization providing a broad range of investment, insurance, and retirement solutions. They are committed to operational excellence and offering cutting-edge financial products to help clients achieve their goals.

Position Overview

Our client is seeking a highly organized and detail-oriented Contract and Operations Coordinator to join their Market Data Team. This role focuses on managing contract workflows and operational processes related to data licenses. The ideal candidate will be a proactive self-starter who can handle multiple responsibilities with minimal supervision. The position requires 2-3 days per week in the Tampa office, with the team transitioning to a 3-day schedule starting June 1st.

This is a 12-month contract position, and while market data experience is preferred, it is not required. The team is looking for someone who thrives in a collaborative, small-team environment and can work effectively with subject matter experts in third-party data. Insurance experience is highly preferred but not required.

Key Responsibilities

• Serve as the first point of contact for incoming requests via ServiceNow tickets, ensuring timely and accurate processing.
• Direct inquiries to appropriate team members and manage workflow according to established processes.
• Follow a structured playbook to manage daily inflow of requests and operational tasks efficiently.
• Coordinate communication between third-party vendors and internal stakeholders, collecting and organizing responses.
• Assist in contract review and license purchases related to data services (e.g., Bloomberg, SMP, Infinitive).
• Work closely with internal teams in Tampa and New Jersey, supporting market data operations and contract-related activities.
• Maintain a high level of organization to manage complex workflows, ensuring tasks are completed accurately and on time.

Qualifications

• Bachelor’s degree required, unless the candidate has significant relevant experience.
• Strong organizational skills and attention to detail, with the ability to prioritize and manage a high volume of tasks.
• Proactive problem-solver who takes ownership of assignments and can work with minimal supervision.
• Ability to manage urgency and handle time-sensitive tasks efficiently.
• Experience with contract coordination, procurement, or vendor management is a plus.
• Ability to read and understand contracts, particularly those related to license purchases.
• Must be comfortable working hybrid in the Tampa office (2-3 days per week).
• Insurance experience is highly preferred but not required.
• Previous operational experience or an understanding of workflow management is beneficial.

Preferred Experience

• Previous experience with market data or working with third-party data vendors (e.g., Bloomberg, SMP, Infinitive).
• Procurement, contract management, or vendor negotiation experience is beneficial but not required.

Additional Information

• 12-month contract position with a flexible start date; the client is open to an earlier or later start based on candidate availability.
• Hybrid work model: Candidates must be willing to work 2-3 days per week in the Tampa office.

Pay Range:

The anticipated pay rate for this position is $30-$38 per hour.

Benefits:

Our comprehensive benefits package includes:

· Medical insurance

· Dental insurance

· Vision insurance

· 401(k) retirement savings plan

Equal Opportunity Employer:

The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs.

If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsononline.com or 1 (800) 466-1578 to make a request.