What are the responsibilities and job description for the Field Service Technician position at The Jaeger Group?
Purpose
Provide field service repair support to customers on all concrete pump products in the Northeastern United States. Conduct new equipment start-ups at customer site. Properly document service repairs and submit warranties as needed.
Essential Job Functions
- Properly use test equipment to diagnose customer issues.
- Provide field repairs to customer issues on hydraulic, electrical, and mechanical problems.
- Represent the company in a professional manner.
- Provide new equipment start-up to new and existing customers.
- Follow all safety regulations while making repairs.
- Submit warranty documentation and repair documentation as needed.
Requirements
Physical Demands:
- Standing, bending, stretching, kneeling while making repairs to equipment.
- Be prepared to work in all types of different climates and weather conditions.
- Perform stationary work a minimum of 10% of the time using a computer for reporting purposes.
- Travel a minimum of 80%.
Education/Skills/Experience:
- Degree in electro-mechanical field, related field, or equivalent experience.
- Specialized training in hydraulics, pneumatics, mechanical, electrical, and electronic systems.
- Ability to read schematics and drawings for troubleshooting reasons.
- Boom, equipment operating experience on Concrete Pumps or related equipment.
- Excellent customer service skills
- Computer skills in SAP, Microsoft Outlook and Excel.
Job Type: Full-time
Pay: $70,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Extended hours
- Home weekly
- On call
- Weekends as needed
Experience:
- Mechanical knowledge: 4 years (Required)
Willingness to travel:
- 100% (Required)
Work Location: On the road
Salary : $70,000 - $95,000
