What are the responsibilities and job description for the Host position at The James Pub & Provisions, Essex?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring smooth seating arrangements. A passion for hospitality and excellent communication skills are essential for success in this role.
Responsibilities
- Greet guests warmly upon arrival and provide them with menus.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Assist guests with inquiries regarding menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host station.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Provide assistance to guests as needed, ensuring a high level of guest relations and services.
- Collaborate with team members to enhance the overall dining experience.
Experience
- Previous experience in food service or hospitality is preferred but not required.
- Strong communication skills with the ability to engage positively with guests.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A commitment to providing outstanding guest services and enhancing guest relations.
Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Night shift
Work Location: In person
Salary : $15 - $18
