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Server/Waiter

The James Pub & Provisions, Essex
Essex, MA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 5/9/2025

Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a vibrant dining environment. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional customer service. As a Server, you will play a crucial role in creating memorable dining experiences for our guests, ensuring their needs are met with professionalism and care.

Responsibilities

  • Greet guests promptly, providing information about daily specials.
  • Take accurate food and beverage orders while upselling menu items to enhance guest experience.
  • Serve food and drinks in a timely manner.
  • Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
  • Handle cash transactions accurately, processing payments and providing change as needed.
  • Maintain cleanliness and organization of the dining area, including tables, utensils, and service stations.
  • Collaborate with kitchen staff to ensure efficient food preparation and timely service.
  • Uphold all health and safety regulations in food handling and service.

Experience

  • Previous experience in a fast-paced food service environment is preferred, particularly in fine dining or nightclub settings.
  • Strong customer service skills with the ability to build rapport with guests and enhance their overall experience.
  • Familiarity with cash handling procedures and point-of-sale systems is advantageous.
  • Excellent communication skills, with the ability to work effectively as part of a team.
  • A proactive approach to guest relations, demonstrating attentiveness and responsiveness to customer needs.

Job Type: Full-time

Pay: $17.92 - $45.00 per hour

Expected hours: 10 – 25 per week

Benefits:

  • Employee discount
  • Paid training

Shift:

  • Day shift
  • Evening shift
  • Night shift

Experience:

  • Serving: 1 year (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

Salary : $18 - $45

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