What are the responsibilities and job description for the Server/Waiter position at The James Pub & Provisions, Essex?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a vibrant dining environment. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional customer service. As a Server, you will play a crucial role in creating memorable dining experiences for our guests, ensuring their needs are met with professionalism and care.
Responsibilities
- Greet guests promptly, providing information about daily specials.
- Take accurate food and beverage orders while upselling menu items to enhance guest experience.
- Serve food and drinks in a timely manner.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
- Handle cash transactions accurately, processing payments and providing change as needed.
- Maintain cleanliness and organization of the dining area, including tables, utensils, and service stations.
- Collaborate with kitchen staff to ensure efficient food preparation and timely service.
- Uphold all health and safety regulations in food handling and service.
Experience
- Previous experience in a fast-paced food service environment is preferred, particularly in fine dining or nightclub settings.
- Strong customer service skills with the ability to build rapport with guests and enhance their overall experience.
- Familiarity with cash handling procedures and point-of-sale systems is advantageous.
- Excellent communication skills, with the ability to work effectively as part of a team.
- A proactive approach to guest relations, demonstrating attentiveness and responsiveness to customer needs.
Job Type: Full-time
Pay: $17.92 - $45.00 per hour
Expected hours: 10 – 25 per week
Benefits:
- Employee discount
- Paid training
Shift:
- Day shift
- Evening shift
- Night shift
Experience:
- Serving: 1 year (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
Salary : $18 - $45