What are the responsibilities and job description for the eCommerce Sales Manager - Walmart position at The Jel Sert Company?
For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. In 2022 and 2024, Jel Sert was certified as a Great Place to Work! We are currently looking for a passionate and dedicated individual to join our team as a ECOMMERCE SALES MANAGER - WALMART. If you are looking for a Great Place to Work, with a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you!
eCommerce Sales Manager is responsible for advancing the customer experience, distribution, business planning and P&L primarily for Walmart 1P and 3P businesses. The individual will drive Jel Sert brands revenue and share growth. The Manager will own advancing the customer experience through strategic business planning, marketplace execution, digital marketing, site merchandising, assortment management, and promotions while managing a budget, maintaining profitability and interfacing with both internal and external customer stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Meets targets for profitable eCommerce sales and strategic objectives.
- Leads cross functionally with Marketing, Category Management, Finance, Transportation, and Operations, as well as Senior Leadership, to ensure delivery of relevant innovation, key initiatives and corporate strategy to meet account performance objectives and customers' expectations.
- Proactively identifies and quickly responds to customer problems.
- Manages eCommerce forecast, volume, revenue, and investment on a weekly / monthly / annual basis.
- Develops plan and executes WFS 3P strategy (Walmart Fulfillment Services -preferred marketplace placement and benefits).
- Plans and executes strategic advertising campaigns to drive increase in B&M and online sales, including new item launch plans to be supported and driven by online execution.
- Understands long-term business and competitive (e)retailer implications of daily decisions.
- Provides customer/channel expertise and leadership to drive development of appropriate strategic and tactical plans for eCommerce. Applies these strategies and thought leadership in development of innovation, eCommerce packs and specific items.
- Establishes and executes monthly reporting to Senior Leadership and key stakeholders.
- Proactively and regularly analyzes market trends and recommends strategy for eCommerce portfolio.
- Looks for opportunities for new item & FC expansion, creates a compelling case for merchants.
- Strategically grows online item portfolio including item set up items and collaboration with account managers & buyers for troubleshooting.
- Continuously monitors, quickly identifies & solves errors in product pages, online item hierarchies and pricing.
- Uploads & optimizes online content.
- Provides content score reporting (internally & externally), tracking and has responsibility for meeting Walmart goals.
- Provides share of search tracking.
- Executes & delivers insights of review campaigns for existing items & new item launches.
- Identifies gaps in brand/item presence online in comparison to industry leaders & competitors.
- Develops close connectivity to Walmart & industry leaders/peers to understand, report and react to Walmart's changing eCommerce requirements.
- Monitors in-stock position and proper execution of all replenishment activities for .com items
- Provides Line Review support and selling support: uses all relevant data tools to provide data analytics around all streams of online originated sales at Walmart.
- Manages all streams of Online Originated Sales to drive growth at Walmart:
- Ship to home, ship from store, Online Pickup & Delivery, Site to home, etc.
- Understands benchmarks and makes plans to exceed Walmart expectations regarding Online Pick-up & Delivery penetration expectations and growth by category.
- Showcases this growth in Walmart buyer meetings.
- Builds internal awareness around eCommerce including teaching & best practice sharing.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
EDUCATION and/or EXPERIENCE
- Minimum of 5 years' sales experience with a CPG food or beverage company.
- Minimum of 3 years' experience with walmart.com
- Strong business and financial acumen.
- Proven track record of consistently growing eCommerce businesses.
KNOWLEDGE, SKILLS and/or ABILITIES
- Ability to succeed in a customer focused sales organization.
- Experience creating sales presentations and developing customer programs.
- Strong analytical skills.
- Solid understanding of business statistics and financials including effective P&L management.
- Ability to develop creative solutions to business opportunities by thinking "outside the box".
- Excellent communication skills - able to present ideas effectively, listen actively, and work across functional boundaries.
- Proficient in:
- MS Office (Excel, PowerPoint, & Word)
- Retail Link
- Supplier One
- Item 360
- Madrid
- IDM
- Luminate
- Partners Online
- Stackline
WHAT'S IN IT FOR YOU - BENEFITS
- Medical/Dental/Vision Insurance
- 401(K ) & ROTH Plan with Company Match
- Life Insurance
- Supplemental Insurance
- Paid Time Off plus Paid Holidays
- Employee Assistance Program with a comprehensive of emotional, financial, physical, and social well-being programs.
- Continuous learning opportunities through various platforms and resources.
PERKS OF WORKING AT JEL SERT!
- Training and Career Development Opportunities
- Referral Program
- Tuition Reimbursement
- Discounts on our Delicious Products
- Health Club Member Reimbursement
- Interactive Company Culture with Engagement Activities
- Employee Service Awards
- Company Philanthropy
- Close to the Police Station, Metra Station and West Chicago Park District
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to move distances (within and between) office environments and travel environments
- Ability to travel in a vehicle (driving) or airplane for long periods of time ~ 6 hours minimum
- Ability to sit for periods of time in front of a computer
- Must have clear speech and can hear and listen for communication.
- Must be able to read and write in English daily.
- Must be able to stoop, bend, stretch, reach and/or grab documentation or product, as needed.
- Must be able to read at a distance and can recognize color.
- Hand dexterity to complete job responsibilities on computer, paper and phone.
- Ability to lift and carry up to 30lbs ~ this could be luggage during travel or product
WORK ENVIRONMENT
Works out of a home office along with traveling up to 30% of the time.
Controlling
Establishes and manages annual business plan to sell all products at or above the Jel Sert Net Costing.
Plans and evaluates performance results i.e., sales calls, account performance, pay back of Trade Spending.
FOOD SAFETY and QUALITY RESPONSIBILITIES
Follow applicable procedures and work instructions.
IMPACT ON JEL SERT SUCCESS
This job directly impacts the company's bottom line through sales and profits.
It is the policy of The Jel Sert Company to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
