Care Coordinator

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.   Reasons you’ll love working with us:   If you have a particular age range or population you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations. We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.   With 70 locations throughout the five boroughs, you can work close to where you live.    Generous vacation time and paid holidays will help you achieve a healthy work/life balance.   We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.   You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.   How you can make a bigger difference:   Care Coordinators link adults and children with chronic behavioral health and medical conditions to the services they need to stay as healthy as possible and inspire the people they serve (members) to use those services to optimize their health outcomes.  Working in a team setting and primarily in the field, Care Coordinators assess risk and needs, develop person centered care plans, provide care management services, track and arrange appointments, educate members and coordinate other aspects of members’ health and community services.  As this is an evolving program, additional responsibilities will be added.   Some responsibilities include but not limited to:   Integration of medical, specialized, and behavioral health services in addition to social support and/or educational support services Periodic assessment of a member’s medical and behavioral health needs as well as compliance with recommended treatments Collaborative development of an Individualized Care Plan (ICP) with the member, the member’s family and/or caregivers in addition to other service providers Providing required care management services Tracking all specialty medical, behavioral and support service referrals made for patient using Health Information Technology (HIT) provided. Assuring that member has access to, engages in and retains needed services as defined in the member’s ICP.  Such services may include:  Acute Medical Care; Primary Medical Care; Preventative medical care services (including metabolic screening); Home Health Care; Chemical Dependency Services; Behavioral Health Services; Community social support services; Housing; State and federal entitlements; Educational services; Involvement with child welfare, juvenile justice or criminal justice institutions. Providing outreach services to members for increased access to the above services Responding to members’ information and referral questions. Reassessing the need  for ongoing care coordination services Completing all required documentation Sharing knowledge and experience with other team members to support the team’s overall service provision efforts Carrying an agency-provided cell phone Responding to member crises during (and occasionally outside of) regular business hours Other duties as assigned     TO QUALIFY: Positive attitude and a growth mindset Ability to engage with clients and peers and provide culturally competent services Strong verbal and written communication skills Attention to detail Ability to work independently, as well as within a team Ability to partner with clients to conduct assessments and create care plans Strong time management and organizational skills Integrity and transparency Ability to exercise strong professional judgment     EDUCATION / TRAINING PREFERRED: A bachelor's degree with a major or concentration (minimum of 24 credits) in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing.  OR A NYS teacher's certification for which a bachelor's degree is required; OR  NYS licensure and registration as a Registered Nurse and a bachelor's degree PLUS  Two years of experience in providing direct services, or a substantial number of case management services, to mentally disabled or chronically ill or homeless individuals, or children which complex social or healthcare needs. OR A Bachelor’s Degree, Associates Degree or High School Diploma/GED in another discipline PLUS five years’ experience working with an applicable population.   Specific experience with the target population may be required to work with Children, Health Home Plus or Adult Home Plus members.     •  Experience working in interdisciplinary teams; experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill. •  Fluency in a second language such as Spanish, Russian, or Creole     If you join us, you’ll have these great benefits: Generous paid time off in addition to agency holidays and 15 sick days Affordable and high-quality medical/dental/vision plans  Tuition assistance and educational loan forgiveness Free continuing education opportunities  403(b) retirement benefits and a pension Flexible spending accounts for health and transportation  24/7 Accessible Employee Assistance Program   Life and disability insurance  Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are:   The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity:

Salary : $24