What are the responsibilities and job description for the Customer Service Representative position at The Job Network?
This position is IN PERSON and NOT REMOTE.
Express Employment Professionals is seeking Customer Service Representatives to work with FirstEnergy, one of the leading electric utilities in the country.
About The Position
If you're ready to join a team that values your skills and dedication, apply now through Express Employment Professionals. Express Employment Professionals is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other protected status under the law.
Experience/Qualifications
What We're Looking For:
Express Employment Professionals is seeking Customer Service Representatives to work with FirstEnergy, one of the leading electric utilities in the country.
About The Position
- Role: Customer Service Representative
- Location: Contact centers in Fairmont, West Virginia
- Hours: Full-time, Monday - Friday (Day shift with overtime as needed)
- Pay: $18.00 hourly
- Handle inbound customer calls, resolving inquiries and providing information.
- Process outage and emergency calls efficiently and professionally.
- Document customer interactions and maintain accurate records.
- Provide excellent customer service with a calm and courteous approach.
- Competitive pay and the possibility of overtime.
- Comprehensive benefits, including Medical, Dental, Vision, Accident, Life, Disability insurance.
- A supportive work environment with opportunities for career growth.
- Commitment to diversity and inclusion, welcoming all qualified applicants.
If you're ready to join a team that values your skills and dedication, apply now through Express Employment Professionals. Express Employment Professionals is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other protected status under the law.
Experience/Qualifications
What We're Looking For:
- A high school diploma or GED.
- Previous customer service experience.
- Basic computer and keyboarding skills.
- Excellent communication skills and a team-oriented attitude.
- $18.00 Hourly
- Benefits :
- Medical Benefits
- Life Insurance Benefits
- Vision
- Dental
Salary : $18
