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User Experience Researcher, Qualitative

The Job Network
Menlo, CA Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

Our UX Research team is designing for businesses of all shapes and sizes, which requires us to better understand the customers who use our platform. Our researchers tackle some of the most complex challenges to gain valuable insights into how advertisers interact with our tools and platform, and work collaboratively to contribute new ideas to products that impact the experiences of millions of businesses on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1 : 1 interviews. We value a diverse range of perspectives and stem from many different backgrounds. We're looking for skilled communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.User Experience Researcher, Qualitative Responsibilities

Work closely with product and business teams to identify research topicsAct as a thought leader in the domain of research, while advocating for the people who could use our productsDesign and execute end-to-end custom primary research using a wide variety of methodsDesign studies that address both user behavior and attitudesEffectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholdersCommunicate results and illustrate suggestions in compelling and novel waysWork cross-functionally with design, product management, content strategy, engineering and marketingGenerate insights that both fuel ideation and evaluate designsMinimum Qualifications

Bachelor's degree with 4 years of relevant experience within user experience, applied research setting and / or product research and development, Master's degree and 2 years relevant experience, or a PhD and relevant experienceExperience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability TestingInterest in and experience executing hands-on, primary researchExperience translating research findings into strategic narrativesPreferred Qualifications

Experience with advertising industry, digital marketing product developmentDegrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or EconomicsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.Seniority level : Not ApplicableEmployment type : Full-timeJob function : Information TechnologyIndustries : Staffing and Recruiting

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