Career Coach

Overview

The Career Coach at John Boner Neighborhood Centers is a key member of the Center for Working Families (CWF) initiative, providing employment support to individuals facing barriers to economic stability. This role focuses on career coaching, employer partnerships, job readiness training, and data management to help participants secure and sustain meaningful employment. The ideal candidate has a background in workforce development, staffing, or community-based employment services, with strong skills in relationship-building, data tracking, and adaptability in a fast-paced environment.

A Day in the Life

A typical day as a Career Coach involves meeting with job seekers to assess their skills, guide them through training and job placement, and connect them with potential employers. You will work closely with workforce partners to build and maintain employer relationships, ensuring job opportunities align with participant needs. A significant portion of the role includes tracking employment outcomes and managing program data, ensuring compliance with grants and reporting requirements. Throughout the day, you will provide one-on-one coaching, facilitate job readiness workshops, and coordinate career fairs. Given the nature of the community served, you will engage with individuals facing homelessness, mental health challenges, and other employment barriers, requiring a strong balance of empathy and professionalism.

You Would Thrive in This Position If You:

• Have at least 2-3 years of experience in workforce development, staffing, job coaching, or nonprofit employment services
• Have a track record of building employer partnerships and developing career pathways for job seekers
• Are comfortable managing multiple data systems, reporting on employment outcomes, and ensuring grant compliance
• Are a strong communicator with patience and adaptability, able to engage with individuals from diverse backgrounds
• Work well in a fast-paced, ever-changing environment, balancing multiple priorities with minimal formal training
• Are team-oriented but independent and proactive, willing to take initiative in problem-solving and process improvement
• Are flexible with scheduling, understanding that some early mornings and evenings may be required to meet program needs

What We’re Looking For:

✔ Experience in workforce development, staffing, employment services, or nonprofit work

✔ Strong background in data management and reporting (grants, compliance, program tracking)

✔ Ability to engage with and support diverse populations facing employment barriers

✔ Excellent interpersonal and communication skills, with a flexible and team-oriented approach

✔ Resilient, coachable, and able to adapt to constant changes in the field

Schedule & Flexibility:

• Standard 40-hour workweek with flexible scheduling
• Some evenings (until 6:30-7 PM) and early mornings may be required
• Team members rotate evening shifts for job training support (Tues & Thurs coverage)

This position is ideal for someone who thrives in community-driven employment programs, enjoys direct client interaction, and is committed to helping individuals overcome barriers to long-term career success.