What are the responsibilities and job description for the Associate Director of Admissions - 117225 position at The Johns Hopkins University?
Requisition ID: 117225
Associate Director of Admissions
The Johns Hopkins School of Education seeks an Associate Director of Admissions to manage a comprehensive recruitment strategy and application fulfillment process to meet or exceed new student enrollment targets.
Reporting to the Director of Enrollment Management Services, critical responsibilities for the Associate Director of Admissions include: a) supervising three Admissions staff members concerning inquiry and application fulfillment processes, including counseling, customer service, and inquiry, and application pre-screen reading and records management, b) resolving recruitment and admissions issues utilizing professional judgment, and analytical thinking, c) developing and implementing operations to improve new student applications and yield conversions using institutional data systems, d) managing recruitment and admissions outreach and events, e) strategizing, scheduling, planning, and executing admissions recruiting events, f) the evaluation of the effectiveness of recruitment efforts, admissions policies, and procedures.
Specific Duties & Responsibilities
Admissions Functions
- Directs all daily operational aspects of SOE’s admissions processes, providing direction and input to other staff members, faculty, and Academic Program Coordinators, ensuring that goals and deadlines are met.
- Manages all outreach correspondence for prospects and applicants within assigned academic programs.
- Co-manages the annual cycle prep and data management planning with the Admissions Systems Administrator utilizing SIS (Ellucian) and CRM (Slate Technolutions) platforms.
- Works with the Assistant Directors of Admissions and partners with SOE Marketing Communications to plan and oversee digital ad efforts and special projects.
- Assists the Director of EMS with developing and implementing strategies to attract a diverse class of high-ability candidates from population groups that are historically underrepresented communities among all programs.
- Updates CRM/Admissions system to improve effectiveness in outreach and tracking progress to goals, e.g., Content).
- Conducts organizational presentations (i.e., internal and external) to promote SOE and attract domestic and international prospective students.
- Supervises official notification process of Admissions decisions, working with the Director of EMS to ensure timely email communication to prospective and admitted students, pre and post-admissions decisions.
- Assumes other projects and assignments as assigned for the successful functioning of the Admissions Office.
- Plans and oversees yield recruitment activities, which include admitted student Open Houses, information sessions, in-person and virtual information sessions.
- Manages and regularly interacts with prospective students and applicants in person and virtually, including admissions office visits, phone calls, appointments, and targeted outreach campaigns.
- Delivers presentations and represents SOE for internal and external organizations.
- Assists in the development, production, and enhancement of all SOE marketing materials with Marketing Communications, including the admissions marketing brochures, flyers, and application materials, and the preparation of digital assets.
- Travels locally and nationally (as required) for recruitment fairs, conferences, and organizations.
- Provide leadership in developing a calendar-based strategy for recruitment and outreach.
- Organizes regular general professional development activities for the Admissions Office.
- Performs other duties as assigned.
- Superior interpersonal, analytical, and problem-solving skills.
- Demonstrated ability to set goals and develop strategic initiatives and priorities for a team.
- Excellent communication skills, both oral and written.
- Experience with student information systems (SIS), client relationship management (CRM), and admissions software systems (Slate). Strong proficiency with Microsoft Office Suite.
- Bachelor's Degree.
- Five years progressively responsible related experience.
- Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
- The incumbent must have and maintain a valid driver’s license and reliable transportation to travel throughout an identified recruitment territory throughout employment.
- The physical ability to lift up to 50 lbs. and to bend, stoop, and kneel to set up and take down admissions displays.
- Ability to work a flexible schedule, including the ability to travel to events with occasional evenings and overnight stays, are required.
Job Posting Title (Working Title): Associate Director of Admissions
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,600 - $113,300 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday, 37.5 hours per week
FLSA Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Admissions
Personnel area: School of Education
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.
Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week
Salary : $64,600 - $113,300