LAN Administrator - 116994

Requisition ID: 116994

LAN Administrator

IT@JH Client Technology Solutions (CTS) is seeking a LAN Administrator who will be responsible for organizing, scheduling, imaging and executing workstation deployments. Will also ensure the system has all the necessary software, hardware, any physical setup to function as needed. This support will be at East Baltimore and some satellite clinics.

Specific Duties & Responsibilities

• Under general supervision, perform routine PC set up, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hot fixes, system updates, testing changes to the environment.
• Assist with departmental specific applications and interaction with vendor application installations.
• Strong liaison with customers and departments.
  
  
  

Specific Devices, Software, Projects

• There is about a 90% Windows operating system with the other 10% OSX mix.
• This position will need to be fluent in imaging, supporting, installing software, and configuring both operating systems.
• These systems are used in office space as well as critical clinical areas.
• There are often large-scale deployments that will need to be organized in a manor to minimize disruption.
• This position will need to have a good level of understanding of the various specialty apps in order to properly configure them.
• Software like MUSE, SAP, Epic, ComPAS, MethaSoft, Pentax, etc.
  
  
  

Scale/size of Area, Project and/or System Supported

• The team supports approximately 7,000 workstations in various locations. These devices are located on the primary East Baltimore campus, 911 Broadway, Ashland, 550, Rangos, Green Spring, White Marsh and Bel Air.
• Coordinates with various teams to ensure the proper functionality of the system as well as proper documentation. These include ServiceNow, Epic, VPSX, Windows Print server team, etc.
  
  
  

On-call Requirements

• After 1 year of experience, this position will participate in an on-call rotation several times per year.
  
  
  

Special Knowledge, Skills & Abilities

• Demonstrate critical thinking and reasoning skills.
• Ability to work on multiple priorities effectively.
• Ability to prioritize conflicting demands.
• Ability to execute assigned project tasks within established schedule.
• Ability to work collaboratively in a team environment.
• Ability to communicate effectively in the service of users and colleagues.
• Write and communicate clearly and concisely.
• Possess sound documentation skills.
• Ability to maintain confidentiality.
• Demonstrate exemplary customer service skills.
  
  
  

Technical Qualifications Or Specialized Certifications

• CompTIA A Technician, Network
  
  
  

Specific Physical Requirements

• Must be able to lift 30lbs and walk 4K-6K steps/day.
  
  
  

Work Location

• East Baltimore campus, surrounding buildings, Green Spring Station, White Marsh, and Bel Air. 100% on-site.
  
  
  

Minimum Qualifications

• Two years college coursework.
• Two years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
  
  
  

Classified Title: LAN Administrator

Role/Level/Range: ATO 37.5/02/OG

Starting Salary Range: $24.25 - $42.50 HRLY (Commensurate with experience)

Employee group: Full Time

Schedule: Mon-Fri 8:30 am-5:00 pm

Exempt Status: Non-Exempt

Location: School of Medicine Campus

Department name: IT@JH Client Technology Solutions

Personnel area: University Administration

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

School of Medicine - East Baltimore Campus