What are the responsibilities and job description for the Medical Receptionist/Front Desk position at The Joint Chiropractic - Lubbock, Texas?
About us
The Joint Chiropractic - Texas is a small business in Lubbock, TX. We are professional, agile, customer-centric and our goal is to improve the quality of life through routine and affordable chiropractic care.
As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You will play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plans and package offerings that you will be responsible for presenting to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems, and maintaining a clean and organized workplace will also be important for your success.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Wellness programs
- On-the-job training
- Company perks
Responsibilities:
- Implement wellness programs and initiatives to promote overall health and well-being
- Conduct health assessments and create personalized care plans for individuals
- Provide education on topics such as preventative care and benefits of care
- Collaborate with other healthcare professionals to coordinate care for individuals with chronic conditions
- Monitor progress and track outcomes of wellness programs
- Manage the flow of patients through the clinic in an organized manner
- Greet and assist patients with the completion of required paperwork
- Manage clinic phone calls
- Execute all of The Joint Chiropractic Standard Operating Procedures
- Provide the highest levels of customer service
- Maintain the highest levels of professionalism at all times
- Ensure clinic cleanliness and stocking of inventory
- Be a team player and contribute to a positive, healthy workplace culture
- Educate Patients on Wellness offerings and services
- Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the Doctor's recommendation
- Complete transactions using point-of-sale software and ensure all patient accounts are current and accurate
- Participate in marketing opportunities to help the clinic build new patient counts
Skills:
- High school diploma or equivalent
- Cheerful and positive attitude
- Able to work weekends/evenings (as required)
- Able to use office equipment, computer, scanner, fax, and phone system
- Proficient with Microsoft Office
- Maintain the cleanliness of the clinic and organization of workspace
- Dedication to high quality service
- Maintain a professional appearance and wear Company approved attire
- Confident in presenting and selling memberships and visit packages
- Willingness to learn and grow
- Able to stand and/or sit for long periods of time
- Previous retail experience is a plus
We are seeking a dedicated Wellness Coordinator who is passionate about promoting health and well-being. As a Wellness Coordinator, you will have the opportunity to make a positive impact on individuals' lives by providing education, support, and resources to help them achieve their wellness goals. If you are enthusiastic about helping others lead healthier lives and have the skills necessary to effectively coordinate wellness programs, we would love to hear from you. Join our team today!
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- sales: 1 year (Preferred)
Ability to Commute:
- Amarillo, TX 79109 (Required)
Work Location: In person
Salary : $13 - $17