What are the responsibilities and job description for the Front Desk Coordinator position at The Joint Chiropractic?
Job Overview
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. This role is essential for ensuring the smooth operation of our front office, providing exceptional customer service, and supporting various administrative tasks. The ideal candidate will have strong clerical skills, proficiency in office management, and the ability to handle multiple tasks efficiently.
Job Title: Wellness Coordinator (Front Desk Associate)
Location: The Joint Chiropractic – Statesville, NC
Schedule: Mondays: 9:45 AM – 7:15 PM | Tuesdays: 2:45 PM – 7:15 PM
Position Type: Part-Time
Compensation: Competitive hourly wage based on experience
About Us:
At The Joint Chiropractic, we are redefining chiropractic care by making it routine, affordable, and accessible. Our mission is to improve quality of life through routine and affordable chiropractic care.
Position Overview:
As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for our patients. Your role is pivotal in creating a welcoming environment, assisting with clinic operations, and promoting our membership options to new and existing patients.
Key Responsibilities:
- Greet and check in patients and members upon arrival.
- Assist new patients with completing necessary paperwork.
- Educate patients about our wellness offerings, membership plans, and visit packages.
- Process transactions using point-of-sale software, ensuring accurate patient accounts.
- Manage clinic phone calls and respond to inquiries promptly.
- Re-engage inactive members and encourage them to resume care.
- Maintain cleanliness and organization of the clinic and workspace.
- Support marketing initiatives to attract new patients.
- Collaborate with team members to ensure smooth clinic operations.
Qualifications:
- High school diploma or equivalent (GED).
- Previous experience in customer service or sales is preferred.
- Strong communication and interpersonal skills.
- Proficiency in basic computer applications.
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude and a passion for health and wellness.
- Ability to stand and/or sit for extended periods and lift up to 50 pounds.
Benefits:
- Free chiropractic care for yourself.
- Bonus opportunities based on performance.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
Ability to Commute:
- Statesville, NC 28625 (Required)
Ability to Relocate:
- Statesville, NC 28625: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18
