Wellness Coordinator

Wellness Coordinator
The Joint Chiropractic – Melrose Park

Are you passionate about health and wellness and have a talent for sales? If you thrive in a fast-paced environment and enjoy helping people improve their well-being, we want to hear from you! At The Joint Chiropractic, we are dedicated to providing world-class service to our patients, and we invite you to be part of our caring and dynamic team. Turn your passion for wellness into a rewarding career with us!

Key Responsibilities

Administrative Duties

• Educate patients about wellness services and offerings.
• Manage transactions using point-of-sale software, ensuring patient accounts are accurate and up to date.
• Maintain a strong customer service orientation and communicate effectively with patients and team members.
• Process cash and credit transactions accurately, reconcile sales, and make deposits.
• Answer phone calls professionally and enthusiastically.
• Maintain organized patient flow through the clinic.
• Support team goals and foster positive relationships with colleagues.
• Keep management informed of member concerns and follow clinic policies and procedures.
• Facilitate a payment plan offering that is aligned with the patient’s specific recommendations as determined by the attending DC.

Sales & Marketing

• Support the development of the patient/clinic relationship.
• Use a consultative sales approach to assist patients in making a buying decision.
• Provide exceptional service to members and patients.
• Drive membership sales to meet and exceed clinic goals.
• Greet and check in members and patients for their chiropractic visits.
• Re-engage inactive members and educate prospective patients on membership options, packages, and promotions.
• Confidently present and sell memberships and visit packages.
• Participate in marketing and sales initiatives to attract new patients.
• Ensure a caring, personal and helpful experience for every patient on every visit.

Clinic Maintenance

• Maintain cleanliness and organization of the clinic and workspace.
• Ensure that the highest level of operating standards are maintained at all times.

Keys to Success

• Demonstrate a willingness to learn and grow.
• Winning mentality.
• Accept and apply constructive feedback to improve performance.
• Stand or sit for extended periods and lift up to 50 pounds as needed.
• Uphold core values of Trust, Integrity, Excellence, Respect, and Accountability.

Benefits

• Paid training
• Branded apparel provided
• Friendly and positive work environment
• Paid time off
• Complimentary chiropractic adjustments at home clinic
• Bonus potential

Qualifications

• Fluent Spanish speaker required – candidates without fluency will not be considered.
• Prior office coordination or marketing experience is a plus (This is not a management position and does not involve supervising employees).
• Positive, team-oriented attitude.
• Professional and highly organized.
• High school diploma or equivalent (GED) required.
• Strong interpersonal, phone, and computer skills.
• Minimum of one year of sales experience preferred.
• Ability to multitask and prioritize tasks effectively.
• Willingness to share personal chiropractic experiences and success stories.
• Ability to work collaboratively in a fun and fast-paced environment.

About The Joint Chiropractic

The Joint Chiropractic (NASDAQ: JYNT) is committed to improving lives through routine and affordable chiropractic care. As a leader in the chiropractic industry, The Joint operates over 400 non-insurance, self-pay clinics nationwide, with more than four million patient visits annually. Learn more at www.thejoint.com and follow us on Facebook, Instagram, Twitter, YouTube, and LinkedIn.

Business Structure

The Joint Corp. is a franchisor and operator of chiropractic clinics across the U.S. In certain states, including Arkansas, California, Florida, Illinois, New York, and others, The Joint and its franchisees provide management services to affiliated professional chiropractic practices.

Join our team and help us make a difference in people’s lives through chiropractic care!

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: No less than 9 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Wellness program

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Weekends as needed

Application Question(s):

• Are you willing to work the Saturday 10-4 shift?

Experience:

• sales or customer facing: 1 year (Required)

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Melrose Park, IL 60160 (Required)

Work Location: In person

Salary : $16 - $19