What are the responsibilities and job description for the Front Desk position at The Joint - Colorado Parent Account?
Are you looking for a company you can grow your career with and advance in?
Are you goal-oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
We want to talk to you if you have the drive, desire, and initiative to work with a world-class organization. At The Joint Chiropractic, we provide world-class service to every one of our patients, and we would like for you to join our caring team. Let us turn your passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $16-$19/hr BONUS
What we are looking for in YOU and YOUR skill set!
- Driven to climb the company ladder!
- Possess a winning attitude!
- Have a high school diploma or equivalent (GED).
- Complete transactions using point-of-sale software and ensure all patient accounts are current and accurate.
- Have strong phone and computer skills.
- Have at least one year of previous Sales Experience.
- Participate in marketing/sales opportunities to help attract new patients to our clinics
- Be able to prioritize and perform multiple tasks.
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment.
- Have a strong customer service orientation and be able to communicate effectively with members and patients.
- Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
- Providing excellent services to members and patients.
- The Wellness Coordinator's primary responsibility is to gain memberships to meet sales goals.
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
- Answering phone calls.
- Re-engaging inactive members.
- Staying updated on membership options, packages and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following the manager's policies, procedures, and direction.
- Willingness to learn and grow
- Accept constructive criticism in a positive manner and use it as a learning tool.
- Office management or marketing experience is a plus!
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds
- Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Salary : $16 - $19