What are the responsibilities and job description for the Seasonal Restaurant Server Assistant position at The Joseph, a Luxury Collection Hotel, Nashville?
Compensation Type
HourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Joseph Hotel - Nashville
Overview
The Restaurant Server Assistant (also SA or Food Runner) is responsible for assisting service staff in providing excellent guest service by running food, clearing/setting tables, and restocking service items.
Responsibilities
You will assist service staff in providing excellent guest service by supporting essential functions including running food from the kitchen to tables in a timely manner, clearing and resetting service areas, stocking service items and disposables, and monitor needs in the dining room and service areas. You will develop a thorough comprehension of menu items, allergens, and steps of service. You will also develop and implement a deep understanding of luxury service standards.
Qualifications
• Must possess exemplary verbal and written communication abilities.• Must be able to work effectively with a diverse population of both employees and guests in an attentive, friendly, courteous, and service-oriented manner.• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.• Must be able to multitask and prioritize functions to provide outstanding guest service in a timely manner.• Must be able to learn and implement the Forbes standards.• Successful applicants will possess a magnetism emanating maturity and confidence.
