What are the responsibilities and job description for the Clinical Operations Manager position at The Judge Group?
Our client is seeking a Clinical Operations Manager to join their growing team!
Direct Hire
Salary: $72K-$114K
Position: Clinical Operations Manager
Location: Hybrid in Jersey City, NJ (3 days onsite)
Job Description:
The ideal candidate will have experience managing a team of Registered Nurses (RNs) who handle case management for STD/FMLA and accommodations. We are looking for top-notch candidates with advanced degrees or extensive experience in the field.
Responsibilities:
- Lead a team of clinicians managing medical disability and accommodation cases.
- Utilize MD Guidelines to facilitate medically sound decisions and ensure effective administration of absence and disability claims.
- Consult on medical, behavioral health, and accommodation claims within the scope of licensure and clinical expertise.
- Advocate for employee-clients, helping them make informed choices in alignment with Medical Disability Guidelines (MDG) and employer-based benefit plans.
- Act as a liaison between all parties involved in case management to ensure continuous communication and consensus.
- Coordinate with the client’s Employee Assistance Program (EAP) to promote referrals to top behavioral health providers.
- Provide documentation, feedback, and reports to diverse occupational populations, emphasizing the return of medically able individuals to productive work.
- Manage consult caseload efficiently, prioritize tasks, provide timely interventions, and maintain confidentiality.
- Support the team in driving the return-to-work process from case initiation to closure.
Requirements:
- Minimum of 5 years of medical advisory experience in occupational health, disability, health case management, or utilization review.
- Minimum of 2 years as a Clinical Case Manager.
- Registered Nurse, Nurse Practitioner, or comparable license with experience in disability/absence management and case management.
- Evidence of appropriate degree and licensure.
- Commitment to high-quality customer service, diplomacy, patient advocacy, and professional competency.
- Availability for occasional escalations outside of normal business hours (up to 8-10 times per year).
Salary : $72,000 - $114,000
