What are the responsibilities and job description for the Customer Service Lead Driver position at The Junkluggers of Colorado?
Benefits : 401(k)
Bonus based on performance
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Benefits / Perks
Base Salary Commission
Tips and Profit Sharing
Eco-friendly Company
Career Advancement opportunities
Company Overview The Junkluggers is a caring alternative to traditional furniture and junk removal with a commitment to enhancing lives, communities, and the environment by donating, recycling, and supporting local charity partners. We believe that it is possible to run a highly successful business while also doing our part to give back to the local community and protect the environment.
Our Core Differentiators :
We are Eco-Friendly
We are Community Focused
Our Green Guarantees :
Honest Pricing
Exceptional Service
Eco-Friendly Removal
Donation Receipts
Job Summary Our Removal Specialists are important front-line team members of our business. They are the face of the company to our valued customers. We build the Best Teams to deliver on our promises. If you enjoy meeting new people, genuinely care about customer service, and have a commitment to safety and like variety at work, come help us save the world “One Lug at a Time”!
Responsibilities
Complete all jobs according to company standards, practices, and mission statement
Safely load, transport, and unload customer items in accordance with state and local laws
Assist in training new hires in subordinate roles
Attend all mandatory training, meeting & events
Help maintain trucks and equipment with daily inspections and reporting of any observed issues
Maintain and reinforce a safety culture at The Junkluggers
Embrace, implement, and promote continuous improvement ideas
Provide operational support when needed, such as dispatching
Serve as the point person in the field for both management and your fellow Luggers
Support recruiting of new team members and promote company values
Qualifications
Excellent interpersonal and communication skills are a must – this is a customer-facing role
Ability to learn and use technology in the field to execute job requirements, quickly and efficiently
Learn and master skills of both Navigator and Driver positions
Ability to effectively utilize and manage resource locations in the current territory (donation, recycling, and disposal centers) and use them efficiently
Attention to detail in understanding truck operation, maintenance, and care
Exhibit a strong safety attitude and be assertive with others when enforcing safety practices and other company policies
Confident and courageous in reporting infractions, accidents, or other issues to management
Ability to influence and lead team(s) in the field and show potential for advancement
Ability to work full-time, including some Saturdays
Obtain and maintain a valid IL C-class driver's license and an acceptable motor vehicle record
Supply own mobile phone (company will provide tablets for on-the-job duties)
Ability to lift 75 lbs