What are the responsibilities and job description for the Call Center Operator position at The Jupiter Group, Inc?
This is a 3-4 month Contract position, could go longer working onsite in Downtown Houston.
Our client is looking for a quality Customer Service & Support professional to external customers on a daily basis, including phone interaction and emails in a timely manner. You'll be responsible for Order Entry of customers that have requested truck hauls (Crude Oil) and coordinate with internal schedulers and dispatchers to assure customer’s requests are met. Familiarity with MS Office required.
- Daily Work Hours : 0600-1800
- Anticipated Schedule : Shift work : 7 on / 7 off for 12 hour shifts ( Unique schedule for the position )
- Training Schedule : Training would be off-shift and then shift rotation would start on 2nd week of assignment
