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Service Writer Job at The Juris Agency in Ashland

The Juris Agency
Ashland, KY Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/22/2025

Mark Porter Auto Group

Service Writer

Job Overview

Be a part of the Mark Porter Auto Group, a well-established name in the automotive industry with a legacy of exceptional service and customer satisfaction. Located in the heart of Ashland, Kentucky, our team is dedicated to providing top-notch vehicle service and maintenance to our valued customers.

If you are passionate about cars, customer service, and working in a fast-paced environment, this role as a Service Writer at Mark Porter Auto Group is perfect for you. You will be the friendly face that greets customers, schedules service appointments, and ensures a seamless experience from start to finish.

Come join us to be a part of a team that values integrity, teamwork, and a commitment to excellence.

Requirements

  • Experience : Previous experience in a customer service or automotive service-related role is preferred.
  • Communication Skills : Excellent verbal and written communication skills to interact effectively with customers and service technicians.
  • Attention to Detail : Strong attention to detail to accurately assess vehicle service needs and provide precise estimates.
  • Problem-Solving Skills : Ability to identify issues, find solutions, and ensure customer satisfaction throughout the service process.
  • Team Player : Collaborative attitude to work efficiently with service technicians and other team members.
  • Reliability : Demonstrate consistent attendance, punctuality, and a strong work ethic in a fast-paced dealership environment.

Responsibilities

  • Customer Interaction : Communicate with customers to understand and document vehicle issues accurately.
  • Service Coordination : Schedule appointments, provide cost estimates, and ensure timely completion of service.
  • Remote Type : No

    Job Type : Full-Time

    Job Category : Sales

    Company Location : 1800 Greenup Ave Ashland, KY 41101

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