What are the responsibilities and job description for the Case Manager position at The Just One Project?
Job Description
Job Description
THE ORGANIZATION
The Just One Project's mission is to increase access to food, resources, and services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting the most passionate and talented people to represent The Just One Project by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects client experience. Every program is designed with our clients in mind; we are "client-centric."
JOB PURPOSE
The Case Manager at TJOP is to provide individuals experiencing homelessness and staying at BETterment with housing navigation services that assist participants in identifying and securing permanent housing solutions tailored to their needs. The program offers a safe and structured environment where participants can address barriers to self-sufficiency through comprehensive case management, life skills development, and access to critical community resources.
RESPONSIBILITIES
- Conduct assessments to identify clients' service needs and barriers hindering sustainable self-reliance.
- Develop comprehensive individualized action plans with clients that promote self-reliance, outlining achievable goals and strategies focusing on housing, health, and other essential needs.
- Assist clients in identifying and accessing community resources and support services.
- Serve as a liaison between clients and landlords.
- Facilitate referrals and ensure clients access available resources.
- Establish and maintain an effective and timely referral network to connect clients with necessary housing.
- Work closely with clients to motivate and reinforce independence, self-sufficiency, and self-esteem throughout their journey.
- Provide continuous case management services by monitoring client progress, reassessing needs, and evaluating plan effectiveness.
- Provide immediate support and intervention during client crises.
- Develop safety plans and connect clients to emergency services when necessary.
- Maintain up-to-date knowledge of local services, eligibility requirements, and application processes.
- Attend trainings and meetings to understand social services in our community.
- Provide ongoing support to clients in maintaining housing stability.
- Mediate issues with clients that threaten their self-sustainability.
- Assist clients in developing and maintaining budget plans to ensure stable self-reliance.
- Provide guidance on financial literacy, budgeting, saving and debt management.
- Collaborate with the workforce case manager.
- Provide services that are sensitive to the cultural, social, and linguistic needs of clients.
- Stay informed about cultural issues and best practices for working with diverse populations.
- Maintain accurate and comprehensive case notes, documenting client status, progress, assessments, service engagement and any relevant correspondence. Complete necessary forms and reports following established procedures. Diligently and accurately record all provided services, referrals, recommendations, case notes, and program documentation into HMIS and salesforce within 1 business day of contact.
- Case notes must be entered within 1 business day of client interaction.
- Conduct regular monthly assessments with clients to ensure they are receiving the necessary assistance and support.
- Connect clients with nutrition education support.
- Prepare and submit weekly success stories to supervisor, marketing and grants manager.
- Keep shared spreadsheets up to date.
- Case conference with other case managers internally and externally to TJOP to assist clients in receiving all possible services.
- Case conference complex cases / issues with supervisor and provide creative solutions to challenges that arise.
- Conduct home visits as needed.
- Any other job duties as assigned.
EDUCATION AND EXPERIENCE
KEY COMPETENCIES
TECHNICAL SKILLS
ADDITIONAL INFORMATION
DON'T MEET EVERY SINGLE REQUIREMENT?
Not sure you meet all qualifications? Let us decide!
Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Job Type : Full-time
Pay : $25.96 per hour
Expected hours : 40 per week
Benefits :Schedule :
Work Location : In person
Must be able to pass a criminal background check and drug screening
Salary : $26
