What are the responsibilities and job description for the Front Desk/Appointment Scheduler position at The Kellman Center for Integrative and Functional Medicine?
Job Description
We are currently seeking a friendly and organized individual to join our team. As a Front Desk representative, you will be responsible for efficiently scheduling patients, checking them in and out, answering phone calls, confirming appointments, and performing various administrative tasks.
HOURS: MONDAY-FRIDAY 8:00 AM - 5:00 PM with 1-hour lunch
We are currently seeking a friendly and organized individual to join our team. As a Front Desk representative, you will be responsible for efficiently scheduling patients, checking them in and out, answering phone calls, confirming appointments, and performing various administrative tasks.
- Scheduling patients
- Check-in and Check out patients
- Answering phones
- Confirming appointments
- Insurance verification
- Referrals
- Rescheduling NO SHOWS
- Verify patient information and update as necessary
- Collect and scan insurance cards
- Have patients fill out or update necessary forms
- Reconcile daily transactions
- Prepare next day's schedule
- Ensure all patient data is properly entered and secured
- Collect co-pays and outstanding balances
- Process payments and provide receipts
- Answer phone calls and respond to voicemails
- Sort and distribute incoming faxes
- *The company reserves the right to add or change duties at any time.
HOURS: MONDAY-FRIDAY 8:00 AM - 5:00 PM with 1-hour lunch
