What are the responsibilities and job description for the Houseperson position at The Kelly Birmingham, Tapestry Collection by...?
Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for maintaining the pristine appearance and cleanliness of the hotel, ensuring guest floor corridors, foyers, stairwells, and public vending areas shine. Additionally, you will assist room attendants to uphold the highest standards of quality and guest satisfaction.
- Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
- Uphold the highest standards of cleanliness by meticulously maintaining guest floor corridors, foyers, stairwells, and public vending areas
- Ensure every detail is attended to by stocking linen closets with amenities and supplies to support our dedicated Room Attendants
- Support our team's commitment to excellence by swiftly removing soiled linens and trash from guest floor corridors and carts, providing crucial assistance during peak occupancy periods
- Perform deep cleaning activities in guestrooms alongside preventative maintenance tasks
- Lift, carry, push, or pull heavy loads weighing up to 50 lbs
- Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
Qualifications:
Education:
- High school diploma or its equivalent
Experience:
- Previous Housekeeping House Person Attendant experience preferred
- CPR/First Aid Certification required
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)