What are the responsibilities and job description for the Server position at The Keys Piano Bar & Grill?
Reports To:
Shift/Floor Manager
Job Summary:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
Duties / Responsibilities:
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
Required Skills / Abilities:
- Excellent interpersonal and customer service skills.
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems. (Toast a plus)
Education / Experience:
- Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
- 1 year previous experience as a server required.
- Must successfully complete restaurants training course.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Job Type/Salary:
- PT Non-Exempt
- Wednesday - Sunday; Evenings and Weekend availability
This Organization Participates in E-Verify.
The Keys Grill and Piano Bar and its subsidiary companies is an Equal Opportunity Employer. It is the policy of the company that we will recruit, hire, transfer, train, compensate, layoff, terminate and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.