What are the responsibilities and job description for the Popcorn Prep/Cashier position at The Klondike Group?
Job Title : Popcorn Cashier
Location : Yukon Heath's Popcorn Emporium, Skagway, Alaska
Position Overview :
Join our friendly and vibrant team at Yukon Heath's Popcorn Emporium—a unique and beloved destination in Skagway, Alaska.
As a Popcorn Cashier, you’ll play a crucial role in delivering exceptional customer service while handling cash transactions, assisting customers with purchases and ensuring a clean and organized environment.
This is an exciting opportunity for individuals who love to engage with people and have a passion for providing excellent and memorable guest experiences.
Job Responsibilities :
Provide warm, friendly, and personalized service to every guest.
Assist customers and offer product recommendations, ensuring their satisfaction.
Accurately process cash, credit, and debit transactions using the register, handle money responsibly, and provide customers with correct change and receipts.
Ensure proper cash drawer management throughout your shift.
Develop a strong understanding of our menu items and recipes, being able to answer
customer questions and make recommendations based on their preferences.
Assist with preparation of popcorn ensuring high quality and consistency.
Monitor inventory and assist in restocking items as needed.
Maintain cleanliness and organization in the cash register area, customer service space, and any areas related to food preparation.
Follow daily and weekly cleaning checklists to uphold a tidy and inviting environment
Engage in friendly conversation while maintaining professionalism.
Create an enjoyable atmosphere while assisting and answering customer questions.
Work as part of a team to ensure smooth store operations, helping out fellow team members as needed.
Share feedback and suggestions to improve the overall customer experience and store operations.
Physical Requirements
Ability to stand, walk, and move for extended periods.
Lift and carry up to 25 pounds regularly.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting, while responding to the needs of groups and individual customers
Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintains personal hygiene and cleanliness.
Adheres to uniform or dress code guidelines.
Presents a clean and polished appearance when interacting with co-workers and customers.
Adherence to Company Policies
Complies with all company policies and procedures.
Attends required training and meetings.
Follows safety protocols and workplace guidelines.
Reports violations or concerns to supervisors promptly.
Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus available.
Employee discounts available.
