Content Summary : Development and Communications Manager at Bronx, for The Knowledge House Description
Start Date : February 2025
Employment Type : This is a full-time exempt position
Location : Bronx, NY
Reports to : Chief Growth Officer
About TKH
Established in 2014, TKH has provided high-tech training to thousands of students from underserved communities across the country. What began as a humble initiative in the South Bronx has blossomed into a national organization delivering programs in Newark, Atlanta, Los Angeles, New York, and Washington D.C. Our mission is to build a diverse tech workforce by uplifting individuals from the most underestimated and underserved communities. We envision a future where all communities have equal access to employment opportunities in tech across all sectors. The TKH model offers in-demand tech skills training, coupled with comprehensive wraparound services to support each Fellow's journey to career success.
Role Overview
We are seeking a passionate and experienced Development & Communications Manager to support the overall operation of a growing department and organization. This is a critical role for an individual with well-rounded fundraising experience seeking to provide support that ranges from administrative to marketing and special events planning.
The Development & Communications Manager will build and maintain department operations and grants management while providing support to special events and individual donor cultivation. The Manager will oversee the implementation of fundraising-related marketing strategies and activities in collaboration with other team members in marketing and communications. This position reports directly to the Chief Growth Officer.
Key Areas of Responsibility
Activities include, but are not limited to the following :
- Development Operations (30%)
Oversee the administration of day-to-day operations of the development department
Support the communications of front-line fundraisers, including prospect research and scheduling of meetingsOversee donor database management and ensure accurate gift processing and acknowledgmentResponsible for team management of Salesforce CRM data entry and reporting, and overall maintenance of the Salesforce CRM platform.Plan and execute fundraising events and donor recognition activitiesTrack weekly funder follow-up emails, ensuring 48-hour follow-upSchedule funder site visits, and keep notes of all funder meetings and debriefsTrack progress to development goals as shown on the outcomes scorecardSupport the acquisition of new donors and institutional partners for TKH's local work and national expansionDevelop and maintain prospect pipelines, implementing engagement plans that include the CEO, Program Directors and other key stakeholdersGrants Management (40%)Manage the grant writer consultant to draft, review, and submit grant proposals, reports, and prospect research
Manage the grant proposals and reports calendarsIn collaboration with the grant writer, produce creative and compelling grant proposals that articulate The Knowledge House's mission, outcomes, and successCollaborate across teams to fulfill reporting requirements, ensuring that all deadlines and budgetary goals are metSupport storytelling efforts to highlight specific TKH achievements, including student success and broader community impactDevelop reports on partnership status, categories, and support the grant outcomes report, specifically owning reports for fee for service partners.Marketing and Communications (30%)Support creation of funder stewardship messages, email replies, gifts, acknowledgements and reports that increase giving
Advise on TKH's marketing and advertising approaches and solutionsOversee, support and provide quality assurance for content creation for social media, website, email campaigns, and print materialsIn partnership with Communications & Design Specialist, develop and maintain our content calendar and communications timelineWrite and edit compelling stories, support press releases, and marketing materialsCoordinate with program staff to document impact and create success storiesSupport fundraising campaigns with marketing materials and promotional strategiesManage external vendors, including designers, photographers, and printersSupervise Communications & Design Specialist and internsQualifications
Experience
Bachelor's degree in nonprofit management, business, communications, or related field preferred5 years of progressive fundraising experience in the nonprofit sectorProven track record of meeting or exceeding fundraising goalsExperience with donor database management systems such as SalesforceExcellent written and verbal communication skillsStrong project management and organizational abilitiesDemonstrated success in administration and coordination within a development departmentExperience with marketing and communications (preferred)Knowledge of local philanthropy landscape (preferred)Background in administration (preferred)Proficiency in data analysis and visualization tools (preferred)Skills and Approach to Work
Strategic thinking and planning capabilitiesStrong interpersonal skills and emotional intelligenceAbility to build and maintain relationships with diverse stakeholdersDetail-oriented with excellent follow-throughProficiency in Microsoft Office Suite and Salesforce is a mustUnderstanding of nonprofit financial managementEvent planning and coordination experienceCompensation and Benefits
70,000 - $85,000 per year (New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role)Competitive health, dental, and vision insuranceHSA or FSA account option2% 401k matchTechnology ReimbursementTwo week-long office closureUnlimited PTO (available immediately upon hire) no meeting FridaysPre-tax commuter benefitsEmployee Assistance Program (EAP)Employer-Paid Life & Accidental Death & Dismemberment InsuranceHybrid Work at TKH
All full-time staff are expected to come into a TKH office or the field (community and industry events, including conferences or travel for work) 1-2 days per week, and the Leadership Team will be encouraged to come into a TKH office at least two times per week. There will be one consistent team day a week that will vary by team. Please note that there are some roles that may require being on-site more based on the job responsibilities.
In addition to the 1 team day, there will be weeks when the expectation is 2 days / week based on required meetings. These may include all staff meetings, department stepbacks, professional development, retreats, events, or other purposeful reasons, as requested by your supervisor or team lead. Occasional evening and weekend work is required for events, and some travel is required for donor meetings and community events
How to Apply
Click on "apply" and submit your resume and a cover letter (required) as one document.
Salary : $70,000 - $85,000
