What are the responsibilities and job description for the Social Media Manager and Content Creator position at The Konvoy?
About Us:
Konvoy is a creative task force engineered for bold, innovative brands that demand distinction. We’re a lean, diverse crew of big thinkers, built to evolve and amplify what our clients stand for. Our approach? Unconventional and boundary-free. In a crowded world, we make brands feel fresh, sharp, and relevant. We’re more than just an agency, we’re hands-on partners who think deeper, push limits, and thrive on turning vision into victory. That’s Konvoy - where brands come to life.
About the Role:
Konvoy is seeking a skilled Social Media Manager to drive success for our diverse portfolio of clients. You’ll craft and execute tailored social media strategies to amplify client brands, engage their audiences, to exceed business objectives.
You will act as a critical liaison between our clients and the Konvoy team. If you thrive on variety and excel at translating client goals into digital wins, join us!
The ideal candidate is a world-class communicator with an upbeat and positive attitude. You should be focused on getting results and want to win. You have a demonstrated passion for learning and continuous improvement.
Key Responsibilities:
Client Strategy: Develop and implement customized social media plans for client brands across platforms like Meta (Instagram & Facebook), X (Twitter), Pinterest, Snapchat, and TikTok leveraging each platform’s strengths.
Content Creation: Produce compelling, client-specific content (posts, graphics, videos) that aligns with each brand’s voice, goals, and target audience.
Client Presentations: Serve as the face of our social media efforts by confidently presenting strategies, campaign updates, and performance insights to our clients. Translate complex data into clear, compelling narratives, lead Q&A sessions, and pitch innovative ideas to secure buy-in and build trust.
Account Management: Act as the primary social media liaison for clients, delivering timely updates and managing expectations with professionalism and poise.
Audience Engagement: Monitor and respond to comments, messages, and reviews on behalf of clients, building strong online communities.
Performance Tracking: Analyze campaign metrics (e.g., engagement, reach, conversions) using tools like Sprout Social, Google Analytics, or platform insights; provide clients with clear, actionable reports.
Agency Collaboration: Partner with our creative talent and account teams to integrate social media into broader client campaigns.
Trend Awareness: Keep clients ahead of the curve by leveraging emerging social trends, tools, and platform updates.
Flexibility & Adaptability: Ability to work on multiple assignments simultaneously and work under pressure to meet deadlines.
Qualifications & Experience:
- 3 years in social media management, preferably in an agency environment, with a track record of growing client accounts and presenting to stakeholders.
- Bachelor’s degree in Marketing, Communications, a related field, or equivalent work experience.
- Exceptional copywriting and verbal communication skills, with a knack for client-facing presentations.
- eCommerce Administration experience with platforms such as Magento, Shopify, and Big Commerce.
- Background in Apparel, Fashion, or Retail eCommerce organization.
- Proficiency with tools like Hootsuite, Buffer, or Later for scheduling and reporting.
- Basic design skills (e.g., Canva, Adobe Creative Suite) for content creation.
- Experience with paid social ads and analytics.
- Familiarity with SEO/SEM, email marketing, or web analytics.
Benefits:
- Competitive compensation
- PTO & Paid Holidays
- Health Insurance
- Learning & Professional Development opportunities
- Fun, creative, collaborative workspace
- Opportunities to travel and attend events. Required travel for this role is limited (Up to 25%)
Please note: This job description may evolve as needs change. Qualified candidates will interview in-person or via video. Specific accommodation may available upon request. Must be legally authorized to work in the U.S. without sponsorship.
Konvoy is an equal opportunity employer
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Marshfield, MA 02050 (Preferred)
Ability to Relocate:
- Marshfield, MA 02050: Relocate before starting work (Preferred)
Work Location: In person
Salary : $65,000 - $75,000