What are the responsibilities and job description for the Banquet Server position at The Kraft Group & Affiliates?
Description
SUMMARY
This position is responsible for providing the highest quality of food and customer service to our guests.
Duties And Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
SUMMARY
This position is responsible for providing the highest quality of food and customer service to our guests.
Duties And Responsibilities
- Serve food and beverages to guests according to defined standards, ensuring each interaction reflects exemplary customer service.
- Safely carry trays and push or pull hot boxes, carts, speed racks, and other equipment as required to support service needs.
- Ensure food quality and presentation are outstanding prior to delivery, following established procedures and standards.
- Follow all food safety and sanitation requirements as directed by management.
- Maintain a professional appearance and adhere to uniform standards.
- Assist with all event preparation and close-out protocols as assigned.
- Create a warm and friendly environment of hospitality towards guests and co-workers.
- Commit to a minimum of 6 shifts per month in addition to Football games.
- Special projects and assignments as business dictates.
- This position has no supervisory responsibilities
- High School Diploma or equivalent
- 1-2 years of relevant serving experience
- Experience in hospitality, high volume catering or full-service dining (preferred)
- Maintain a professional image and positive demeanor at all times
- Superior customer service and communication skills
- Strong organizational skills with attention to detail.
- Ability to work effectively as a team member in a fast-paced environment.
- Punctual and reliable for all scheduled shifts, including weekdays, weeknights, weekends, and holidays.
- Ability to stand or walk for long periods of time
- Ability to carry heavy trays, lift and move 40 pounds or more
- Safely push and pull hot boxes, carts, speed racks, and other heavy equipment.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Fast-paced environment
- Densely populated on event days
- The noise level in the work environment is usually loud on event days
- Required to obtain passing score on TEAMs training
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
