What are the responsibilities and job description for the Hawker position at The Kraft Group & Affiliates?
Description
SUMMARY:
The Hawker is responsible for the safe service of food and beverages in a mobile capacity while providing exceptional service. They must be personable, professional, and able to work in an ever changing fast-paced environment.
Duties And Responsibilities
Must obtain a passing score on the TEAM Alcohol Safety Certification course.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
SUMMARY:
The Hawker is responsible for the safe service of food and beverages in a mobile capacity while providing exceptional service. They must be personable, professional, and able to work in an ever changing fast-paced environment.
Duties And Responsibilities
- Greet fans in a courteous manner while providing friendly and efficient service.
- Serve alcohol only in a safe and responsible manner adhering to state, federal and Stadium alcohol regulations.
- Understand menu offerings, pricing, and be able to communicate this to guests.
- Have a general knowledge of stadium and direct guests as needed.
- Ensure Hawker bins, carrying trays and bags are clean and ready for use, adhere to health and safety standards.
- Count and keep track of all inventory and help properly secure and organize product at end of shift.
- Follow the event pre-shift notes and provide service as described, check out with supervisor at the end of the shift.
- Always appear in proper uniform when on the floor or at assigned area.
- Record any equipment failures and/or safety hazards to supervisor.
- Special projects and assignments assigned.
- This position has no supervisory responsibility.
- Strong customer service skills
- Enjoy working and interacting with a diverse group of people
- Interpersonal communication and teamwork
- Maintain a positive and professional demeanor at all times
- Organized and attentive to detail
- Ability to work a flexible schedule including weekdays, weekends, nights and late hours
- Ability to stand or walk for long periods of time while selling food and beverage products
- Ability to lift, carry 25 lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps
- Ability to work on main concourse, upper concourse, or plaza area as needed
- Must be able to work the full length of each Stadium event as assigned
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Fast paced environment
- Densely populated on event days
- The noise level in the work environment is usually loud
- Position may require work in inclement weather to include heat, cold, rain, snow, and wind
Must obtain a passing score on the TEAM Alcohol Safety Certification course.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
