Demo

Shipping Supervisor

The Kraft Group & Affiliates
Worcester, MA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/12/2025

Job Details

Description

SUMMARY :  This position requires collaboration with drivers, production, and customers on a day-to-day basis to coordinate the movement of corrugated orders. DUTIES AND RESPONSIBILITIES

  • Maintain daily delivery schedules (including offsite warehouse transfers), coordinate plans with the material pickers, and direct dispatching personnel to ensure timely and accurate delivery of customer shipments. Incorporate the use of trailers from Rand Whitney Way and outside carriers, as required.
  • Responsible for verifying roll stock paperwork, including purchase orders, and inventory for accurate record-keeping.
  • Develop, design and implement work methods and operational procedures for activities, such as verification of incoming and outgoing customer orders with in-house Customer Service and Production teams.
  • Attend production meetings and implement processes throughout the shipping organization.
  • As needed, review processes and recommend measures to improve shipping methods, equipment performance, and quality of product or service, suggests changes in working conditions to increase efficiency.
  • Maintain accurate recordkeeping (Logbooks for all truck drivers to ensure DOT compliance), as needed, prepare, and submit records.
  • Manage all records (Logbooks for all truck drivers to ensure DOT compliance) prepare and submit required paperwork.
  • Provide excellent customer service to our external customers by meeting customer requirements and to our internal customer by responding to email and other requests in a timely manner
  • Special projects and assignments as business dictates
  • Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPPA.

SUPERVISORY RESPONSIBILITIES

  • 4-6 Forklift Operators
  • SKILLS AND QUALIFICATIONS

  • College Degree in Business or Logistics preferred
  • 3-5 years of freight logistics experience preferred
  • Strong problem-solving and troubleshooting skills
  • Proficiency with computers and technology
  • Highly motivated with the ability to work independently or as a team member
  • High degree of attention to detail while working in a fast-paced environment
  • Strong interpersonal and communication skills
  • Must be organized and have demonstrated the ability to multi-task
  • Ability and willingness to learn and grow
  • Ability to work a flexible schedule including nights and weekends
  • PHYSICAL DEMANDS

  • While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
  • The employee frequently is required to talk or hear
  • The employee is occasionally required to reach with hands and arms, bend at the knees
  • Specific vision abilities required by this job include close vision and ability to adjust focus
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • WORK ENVIRONMENT

  • The noise level in the work environment can be loud
  • CERTIFICATES, LICENSES, REGISTRATIONS

  • N / A
  • OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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