What are the responsibilities and job description for the Game Operations and Customer Service Specialist position at THE KRAFT GROUP?
Job Overview
The ideal candidate will assist in the overall game day operations and customer service at THE KRAFT GROUP. This role entails a great deal of organization, attention to detail, and providing a first-hand experience of game day operations.
Key Responsibilities:
Requirements:
Preferred Qualifications:
The ideal candidate will assist in the overall game day operations and customer service at THE KRAFT GROUP. This role entails a great deal of organization, attention to detail, and providing a first-hand experience of game day operations.
Key Responsibilities:
- Assist in preparing game days and special events.
- Help coordinate pre-game, in-game, and post-game guest experiences.
- Assist with youth soccer and hospitality events.
- Deliver exceptional customer service to all guests at the stadium.
Requirements:
- High School Diploma or equivalent.
- Availability on a part-time basis, committing to a minimum of thirteen games throughout the regular season.
- Well-organized and able to coordinate multiple projects simultaneously.
Preferred Qualifications:
- Knowledge and passion for the sport of soccer.
- Outgoing, dependable, trustworthy, and possess strong interpersonal skills.
