What are the responsibilities and job description for the Front Desk Associate at Boutique Hotel position at The Kulshan Hotel?
Front Desk Associate
Location: Sedro-Woolley, WA
Join the team at our brand-new, 49-room boutique hotel in Sedro-Woolley! We’re looking for friendly and dependable individuals to provide exceptional guest service at our front desk. Whether you're an early riser, a night owl, or somewhere in between, we have opportunities for day, evening, and overnight shifts!
Compensation:
- Day & Evening Shifts: Starting at $17/hour
- Overnight Shifts: Starting at $18/hour (includes $1/hour differential)
Key Responsibilities:
- Welcome and check guests in and out efficiently while delivering outstanding customer service.
- Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
- Manage reservations, process payments, and address special requests.
- Maintain the front desk area and lobby, ensuring it is clean, organized, and inviting.
- Address and resolve guest concerns or issues promptly and professionally.
- Overnight Shift Specifics: Assist with laundry, restocking supplies, and light cleaning tasks to prepare the hotel for the next day.
- Follow all hotel policies and procedures to ensure a safe and secure environment for guests and staff.
Qualifications:
- Prior front desk or customer service experience is a plus, but we’re happy to train motivated candidates.
- Strong communication and problem-solving skills with a positive, team-oriented attitude.
- Proficient with computers and capable of learning hotel reservation systems.
- Dependable and able to work flexible hours, including weekends and holidays.
- For overnight shifts, must be comfortable working independently and performing additional duties such as laundry.
What We Offer:
- Competitive pay with shift differentials for overnight work.
- Opportunities for professional growth within a supportive team environment.
- Be part of the opening team for a new and exciting hotel in Sedro-Woolley!
Join us in creating memorable experiences for our guests while working in a dynamic team environment!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Overnight shift
Experience:
- Hotel: 1 year (Preferred)
Ability to Commute:
- Sedro-Woolley, WA 98284 (Required)
Work Location: In person
Salary : $17 - $18