What are the responsibilities and job description for the Territory Account Manager position at The KYA Group?
Key Responsibilities
- Conduct market research to identify target markets and points of contact for prospecting.
- Build and maintain client relationships through regular communication and personalized service.
- Maintain in-depth knowledge of product lines, maintenance needs, installation requirements, and KYA processes.
- Collect and enter relevant information from clients into KUE/HubSpot for daily activity tracking.
- Timely follow up on quote status, deliver quotes to clients, and provide necessary support.
- Create new support tickets for marketing, technical issues, and other concerns.
- Document and communicate POs and signed quotes to the Contracts department and follow up with Operations.
- Visit installs as necessary and act as a site coordinator when assigned by the Sales Manager.
- Take before and after photos of installs, facilitate signed work releases, and assist with marketing quality pictures of jobs.
- Assist with estimating job requirements and measuring indoor and outdoor projects.
The successful candidate will possess excellent communication and organizational skills, with the ability to work independently and collaboratively as part of a team.
