Database Manager

Job Summary:

The responsibilities of a Data Entry Officer include data entry for courses, course and student paperwork processing, apprenticeship work processes, and training certifications. A Data Entry Officer provides services to our customers, Apprenticeship Coordinators, and affiliates. This job's ability to accurately maintain and process student records is critical.

Responsibilities and Duties:

Update check-in applicants and inquiries

Indenture with state and US Department of Labor

Maintains database by entering new and updated customer and account information

Prepares source data for computer entry by compiling and sorting information

Establishes entry priorities

Processes customer and account source documents by reviewing data for deficiencies

Maintains student and apprentices' confidence and protects operations by keeping information confidential

Assist members, students, contractors, and affiliates via phone or in person (lobby)

Process applications and mail confirmation letters

Distribute daily mail

Process monthly apprentice work processes, check stubs, excuse letters, and apprentice mailers

Process and mail student ID cards and certificates

Process Laborers Training School scheduled courses and grant classes

Process public works award information (DAS 140 and DAS 142)

Process non-signatory dispatch requests

Apprenticeship processing; entry assessment, scheduling school, job referrals, preparing and processing subcommittee, taking meeting minutes

Handling and processing “mail-outs”; graduation, alumni dinners, skills days, newsletters, bi-annual affiliate letter, etc.

Place orders for supplies and materials

Filing and document storage

Document control and archiving

Provide reports to coordinators, affiliates, and executive director as needed

Qualifications:

Requirements: Must be 18 years of age, bi-lingual, a US citizen, or have a work permit. Candidates are subject to a background check and drug test.

Education Required: Minimum of High School diploma, GED or equivalent

Experience: Minimum of 2 years of office work, customer service, and data entry

Licenses and Certifications: A current and active California driver’s license required

Special Knowledge, Skills and Abilities (KSA):

Candidate must have good oral and written skills, good communication

Must be proficient with Microsoft Office, access database, alpha, accounting programs are encouraged

10-key is required, and data entry must be at least 40-45 wpm

Work well in a team environment while possessing the skill set to work independently

Must be well organized, able to multi-task, think quickly, and have problem-solving skills

Work well under pressure in a fast-paced environment with little supervision

High attention to detail and accuracy; prioritization is required

Contact with Others

Daily interaction with office personnel, instructors, Apprenticeship coordinators, contractors, local unions, affiliates, and state and federal agencies

Physical Requirements:

Occasionally required to sit, stand, walk, reach with arms and hands, lift up to 20-25 pounds, stoop, kneel, or crouch

Benefits:

Health Insurance, dental and vision with 100% employer-paid

401(k) plan with 3% employer contributions, annuity, and pension plans

Paid Time Off (PTO) vacations and sick times as per CBA

9 paid holidays each year as per CBA

Union membership and maintenance required - must join within 30 days of employment

Salary:

As per CBA

Additional Expectations:

Good personal presentation – professional standard of dress and demeanor

Optimistic energy and a sense of humor

Excellent attendance and punctuality

A willingness to go the extra distance for students