Server

Job Description Hourly Non-Exempt Position

Position Title: Server

Summary: A Server is responsible for representing The Lakes Country Club by providing guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment. S/he will work directly with other team members to ensure that the guests’ visit exceeds their expectations. Ability to serve alcoholic and non-alcoholic drinks along with food to Guests of dining room following standard recipes and procedures.

Essential Duties and Responsibilities

• Arrives to work on time as scheduled.
• Check Guests’ identification and serve alcoholic drinks adhering to state and local regulations.
• Ability to multitask and work in a fast-paced environment.
• Greet guests with a warm and friendly manner and acknowledges everyone who come within 5 feet with a smile.
• Ensure menu knowledge to address guests questions; including food allergy issues.
• Perform correct money transactions and make correct change utilizing Point-of-Sale system.
• Communicate with Guests to promote specials and suggestions making guests feel taken care of during their visit
• Maintain neat, clean and organized dining and serving area according to restaurant specifications while providing attentive service; lift and empty bus tubs. Including ensuring work areas are stocked and ready for the next scheduled server to take over.
• Other side duties assigned by management (e.g., take out linen, restock, check restrooms, refill ice).
• Communicate with fellow team members and management to keep one another informed.
• Notifies management immediately of any potential guest or operational issue. Must be able to exchange accurate information in these situations.

Education & Experience:

• No prior education required.
• Serving experience preferred, but not required.
• Must be 18 years old to serve alcohol or as state regulations dictate.

Supervision Received:

• Reports to the Manager.

Performance Standards:

• Should have an aptitude for driving sales through cultivation of new guests and retention of current guests throughout entire shift.
• Proper food handling and sanitation of work areas; to include ensuring cleanliness upon leaving restrooms.
• Meets all company service standards
• Salesmanship
• Upbeat and professional image, maintains positive attitude with self, guests, and team
• Completes all ongoing certifications/validations
• Maintains a clean bar area
• Adheres to Lakes Country Club Appearance Standards.
• Strong communication skills and the ability to work alone as well as with a team.

Working Conditions:

• 100% Walk and stand
• 75% Reach, bend, stoop, lift and wipe.
• 30% Operate Point-of-Sale system and make correct change.
• 40% Carry service tray weighing up to 40 pounds from kitchen or bar to dining room or drinking area up to and often exceeding 5 times per shift.
• Navigating steps when applicable to the location.

Training Requirements:

• Successful completion of hourly position validations, including company-required training (safety, systems, menu) and passing alcohol certification (ServSafe) within 30 days of employment.

Job Types: Full-time, Part-time, Contract

Pay: From $10.00 per hour

Benefits:

• Employee discount

Shift:

• Evening shift

Experience:

• Serving: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person

Salary : $10