FOH Supervisor

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, eight unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings. Come join our team on the Island of Much More!

FOH Supervisor Job Responsibilities:

• Ensure that the restaurant is properly prepared and set for dining prior to the start of each shift.
• Maintain a high level of membership contact throughout service hours.
• Stay updated on current menu choices, specialties, menu deviations, and aware if the kitchen staff is running out of any items, etc.
• Ensure basic cleaning tasks are completed by staff before, during, and after service.
• Promptly address concerns of members, employees, and guests and refer to Clubhouse Manager as necessary.
• Complies with departmental and Club policies and procedures and ensures the same compliance by staff.
• Assist Clubhouse Manager to build a strong, effective team through ongoing supervision, training, coaching, counseling, and leadership.
• Ensure compliance with all health and safety guidelines.
• Manage operations in absence of the Clubhouse Manager.
• Ensure proper hygiene by monitoring staff for clean and appropriate uniforms, personal grooming, and food handling.
• Fill in for absent staff as needed.
• Assist with special events as needed.
• Completes alcohol awareness and food safety programs successfully within 30 days of hire.
• Performs other duties as assigned, requested, or deemed necessary by the Director of Club Operations, and ensures staff compliance with the same.

FOH Supervisor Minimum Qualifications:

• Previous experience in the food service industry preferred.
• Ability to adhere to club standards of service.
• Ability to meet physical demands of the position.
• Outstanding verbal, written, and multi-tasking skills.
• Knowledgeable of food, wine, and spirits.
• Understanding of POS systems, payroll systems, and back-office computer systems.
• Must be able to understand and follow verbal/written instructions.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

FOH Supervisor Physical Requirements:

• Standing and/or walking 90% of workday.
• Lifting, carrying and/or moving from 1 pound up to 50 pounds for 25% of workday.
• Pushing, pulling, bending, stooping, and upward reaching for 85% of workday
• Working on a computer 25% of workday