Human Resources Operations Manager

The HR Operations Manager plays a key role in managing HR processes across the firm’s global operations. This position oversees the daily execution of essential HR transactions, including new hires, employment status and job data changes, and terminations. The HR Operations Manager collaborates with internal stakeholders to maintain compliance, improve processes, and support a high-functioning HR infrastructure that aligns with the firm’s strategic goals. This role requires strong attention to detail, a proactive mindset, and the ability to navigate complex HR systems in a fast-paced, international environment.

This is an exciting opportunity to join a highly respected firm known for its collaborative culture, global reach, and commitment to excellence.

Responsibilities

• Conducts new hire orientations and takes responsibility for assuring the successful assimilation of all new US hires.
• Conducts exit interviews with all staff levels and processes termination paperwork; analyzes key themes and reports them to leadership.
• Point of triage for employee questions; handles companywide questions while referring transactional/process-based questions and transactions to the appropriate channels.
• Works with leadership to manage all aspects of employee recognition, anniversary, and bonus programs including eligibility, communication,s and the payment process.
• Maintains the HR talent by ensuring the talent plan matches forecast and budget and works with finance to deliver a seamless and accurate headcount forecast
• Provides weekly/bi-weekly reports for leadership, including PTO balances, utilization, headcount numbers, etc.
• Assists with tracking key senior staff agreement terms and conditions (e.g. special pay arrangements).
• Collaborate with finance teams to provide key weekly reports to segment leadership, including utilization reports and billable and non-billable hour reports.
• Supports the firm with the performance review collection process and yearend compensation review process.
• Drafts independent contractor agreements; coordinates collection of contractor documentation and submits information to leadership.
• Maintains an electronic filing system to ensure organization within the Department.
• Works on ad hoc human resources projects as needed.

Ideal Experience

• 5 years of human resources experience preferably in a professional services environment.
• Bachelor’s degree from a four-year College or University. PHR Certification preferred.
• Experience across multiple HR functions: HR data updates, payroll, benefits, compensation, and recruiting.
• Ability to identify potential HR issues as they arise, and make recommendations when appropriate.
• Ability to work with confidential materials and maintain complete discretion with personnel files and data.
• Demonstrated experience with Microsoft Office with a focus on Word and Excel applications.
• Strong independent thinker who can work collaboratively both in-person and remotely.
• Ability to multi-task and work effectively in a demanding environment while maintaining accuracy and control; ability to manage and prioritize work to meet deadlines.
• Ability to work independently and make decisions effectively and efficiently.
• Excellent organizational skills.
• Ability to listen to instructions and ask appropriate follow-up questions based on scope of work.

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The Larko Group is a premier Staffing & Recruiting firm based in Chicago, with a nationwide reach, for Direct Hire, Temporary-to-Hire, and Temporary/Project jobs. We specialize in Executive Assistant, Administrative Assistant, Personal Assistant, Chief of Staff, Office Manager, Receptionist, General Office, General Labor (warehouse), Event Support, Project Management, and Customer Service.