What are the responsibilities and job description for the IT Technical Writer Job at The LaSalle Group in Chicago position at The LaSalle Group?
Our client is seeking a highly skilled and detail-oriented IT Technical Writer to join their team. The ideal candidate will have an understanding of technical concepts and the ability to translate complex information into clear, concise documentation. As an IT Technical Writer , you will work closely with software developers, engineers, and product managers to create user manuals, system documentation, troubleshooting guides, and other technical content that supports our internal teams and end users.
IT Technical Writer Responsibilities :
Develop and maintain high-quality technical documentation, including user guides, API documentation, installation instructions, system manuals, and troubleshooting guides
Write clear, easy-to-understand technical content tailored for a variety of audiences (from end-users to IT professionals)
Work with cross-functional teams, including software developers, product managers, and QA engineers, to gather information and ensure documentation is accurate, up-to-date, and aligned with product features and updates
Review and revise existing documentation to improve clarity, consistency, and usability
Create and maintain a knowledge base of frequently asked questions, troubleshooting articles, and technical solutions to assist end-users and internal teams
Keep track of and manage document versions and updates in coordination with development cycles and product releases
Simplify complex technical information for non-technical audiences, while retaining the necessary technical accuracy
Gather feedback from end users, QA teams, and product stakeholders to continuously improve the quality and effectiveness of documentation
IT Technical Writer Requirements :
Bachelor's degree in Computer Science, Information Technology, Technical Writing, or related field (or equivalent practical experience)
2 years of experience in technical writing or IT documentation, preferably in a software development or IT-focused environment
Solid understanding of IT concepts, systems, software development practices, and programming languages (e.g., Java, Python, HTML, SQL)
Exceptional written communication skills with a strong attention to detail and ability to simplify complex information
Proficiency in using documentation tools such as Microsoft Office Suite, Confluence, MadCap Flare, Adobe FrameMaker, or similar
Strong interpersonal skills with the ability to work effectively with technical teams and subject matter experts
Ability to identify gaps in documentation and resolve issues effectively
If you're detail-oriented, organized and excited to be part of a growing team, we'd love to hear from you! Reach out with your interest today!
Thank you,
Riley Tear
Team Lead
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m / f / d / v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
