Front Desk Sales Associate

We are looking for a highly motivated and experienced Front Desk Sales Associate for our Lash Lounge in Gainesville, FL. If you have a P.A.S.S.I.O.N for Sales and providing outstanding Customer Service, we would love to hear from you.

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Eye Lash Extensions, Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a Full-Time, Front Desk Sales Associate for our salon. Your focus will be on providing an excellent customer experience to all our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients.

Previous Sales experience is required. Experience with MindBody Software is a plus!

Responsibilities

• Greet guests warmly upon arrival and check them in efficiently.
• Manage reservations, including modifications and cancellations.
• Maintain a clean and organized front desk area.
• Process payments accurately and Sell memberships using our proven sales system and scripts.
• Answer phone calls, instant messages, and updating social media sites.
• Lead management - reaching out to warm/hot leads and follow up communication.
• Providing outstanding Customer Service and Member Management.
• Promoting the benefits of memberships to guests while driving member retention.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
• Opening and closing the salon and ensuring the cleanliness of all areas.

BENEFITS:

• Earn Commissions Per Membership Sold Your Base Hourly Rate!!

• Growth opportunities

• Paid Time Off

• Opportunities of advanced growth and professional development based on

performance

• Discounts on lash extensions and other salon services

• Discounts on retail products

REQUIRED SKILLS AND QUALIFICATIONS:

· Sales experience is required

· Ability to connect clients to memberships, services, and retail products

· Ability to manage schedules for stylists and clients

· Strong critical thinking

· Ability to multitask efficiently

· Positive, upbeat attitude

· Must be a team player and work well in a team player environment

· Strong verbal and written communication skills

· Smart and savvy with solid math and computer skills, confidence handling cash

· 2 Years or more in Front Desk Sales preferably in Salon/Spa or Membership businesses

· Must have reliable transportation

· Exceptional Customer Service Skills

· At least 2 Years in College

· Must be 18 years or older

Experience:

· Sales experience

· Membership Sales: 1 year (Preferred)

· Schedule management

· Customer Service; 1 year in the spa industry (Preferred)

If you love the challenge of starting a new business and take pride in growing something from the ground up, then this is the salon for you! If you are awesome at motivating staff, and want to see your team grow, give us a call.

Join our team as a Front Desk Sales Associate and contribute to creating memorable experiences for our guests!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Gainesville, FL 32608 (Required)

Ability to Relocate:

• Gainesville, FL 32608: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17