What are the responsibilities and job description for the Membership Sales and Customer Service Associate - Front Desk FULL TIME position at The Lash Lounge?

Benefits :

Bonus based on performance
Company parties
Competitive salary
Employee discounts
Training & development

Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Carmel as Front Desk Sales Associates!

Front Desk Sales Associate - FULL TIME :

What We Do : The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.

Why Join our Sales Team : We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! You earn sales commissions and bonuses on top of a competitive base hourly rate! Benefits include free lash and brow services, and discounted products.

Schedule : MUST HAVE AVAILABILITY WEEKDAYS / WEEKENDS / EVENINGS

Key Responsibilities :

Meet and exceed guest membership and scheduling targets

Consult with guests on key benefits of services, memberships, and retail products

Coordinate appointment scheduling, communicating confidently via phone, text and email

Create an outstanding experience so every guest will want to return

Decisively resolve issues, appropriately escalating issues to mitigate in future

Manage accurate sales transactions and guest / member records within MindBody software

Other duties as assigned

Our ideal candidate :

You are a spirited, outgoing team member who is passionate about excellent customer service

You take pride in, and truly enjoy, cultivating relationships with guests

You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate

You can work in fast paced environments, multitasking and prioritizing

You always work with the highest levels of integrity and respect and avoid gossip / drama

You always present as professional, confident and approachable

You are skilled at using various technology platforms and feel comfortable learning to use new programs

Schedule :

MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY

Experience :

Customer service and / or front desk / receptionist : 2 years

Sales and / or marketing experience : 2 years (Preferred, especially in a retail or membership model)

Salon / beauty experience preferred

Job Type :

Full time and part time available. Reports to the Salon Manager. Will work in coordination with the Front Desk team. Pay : SalesCommissions $13.00-$15.00 per hour Base Pay Bonus eligible

Compensation : $13.00 - $18.00 per hour

WHAT WE DO :

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM :

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

Salary : $13 - $18

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Membership Sales and Customer Service Associate - Front Desk FULL TIME

What are the responsibilities and job description for the Membership Sales and Customer Service Associate - Front Desk FULL TIME position at The Lash Lounge?

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