Bilingual Victim Advocate

Job purpose

1. Provide full continuum of services to the Limited English Proficient.

2. Provide support groups that enhance the recovery of domestic and sexual violence victims.

3. Provide crisis intervention and support to hotline callers.

4. Plan, implement and maintain programs for community victims affected by domestic and sexual violence.

5. Provide criminal justice support on a regular basis to Winchester/Frederick and Clarke County courts.

6. Provide outreach services to the Latina population.

Duties and responsibilities

Client Services:

1. Offer education based short term crisis counseling to victims of domestic and sexual violence both individually and in group settings.

2. Provide crisis intervention and educational services to victims of domestic and sexual violence and their families at the hospital of forensic examination and/or child Safe Center upon request.

3. Provides the following services to victims in the criminal justice system.

a. Preparing the victim for court proceedings

b. Act as a liaison between the court and the victim

c. Brief victims about legal remedies

d. Provide emotional support.

Service Coordination/Outreach:

1. Cooperate in local efforts to assist victims of domestic and sexual violence.

2. Offer technical assistance, and consultation to local allied professionals on the issues of domestic and sexual violence.

3. Provide in-service training to allied professionals on the issues of domestic and sexual violence and the services available through the local domestic and sexual violence program.

4. Foster community relations and promote and visibility of the program through participation with other community-based service organizations and projects.

5. Speak before groups to promote program services and outreach to victims who have not yet disclosed their abuse.

Other Duties:

1. Provide “on call” services as needed to maintain 24-hour hotline.

2. Maintain accurate records of all activities that are necessary for program evaluation and monitoring. Assist with Completion of quarterly and final reports.

3. Maintain confidentiality of all information received through work at The Laurel Center.

4. Provide crisis intervention to survivors on the hotline and in a hospital setting.

5. Work closely with other agencies to maintain a flow of communication.

6. Maintain accurate and complete records and statistics on all clients and services provided and enter into the VADATA program promptly.

7. Compile monthly, quarterly, and semi-annual reports as assigned.

8. Attend staff meetings and consultation meetings.

9. Check voice mail regularly as well as the Family Violence hotline for messages and returns all calls.

10. Other duties as assigned by the DV Coordinator, SA Coordinator or Executive Director.

Works Closely with: All domestic and sexual violence staff

Qualifications: Bachelor’s degree in social work or related field plus three years of related experience in the human service field or an acceptable combination of education and experience. Knowledge of the issues of domestic and sexual violence.

Expectations:

• Appropriate notice and use of personal leave
• Demonstrates punctuality.
• Ability to coordinate client services.
• Effective use of the Internet and Microsoft Office software
• Demonstrates regular attendance.
• Attention to Detail
• Demonstrates initiative.
• Reacts calmly in a crisis.
• Willingness to act as part of a team and treat co-workers with respect.
• Ability to work autonomously.
• Ability to provide leadership to allied professionals.
• Ability to communicate with clients, colleagues, and allied professionals without conflict.
• Must be able to confidently interact with all levels within and outside of the organization.
• Ability to work some evenings and weekends as needed.
• Supports Fund Raising Events
• Must exhibit exceptional communication skills and telephone etiquette.
• Must be articulate and organized.

Physical requirements

• Ability to climb steps and lift 25lbs.

Direct reports

• No one

The Laurel Center does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or participation in its programs, services, and activities, or in employment, or on the basis of sex in its programs and activities.

Job Type: Full-time

Pay: $43,000.00 - $46,300.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $43,000 - $46,300