What are the responsibilities and job description for the Intake Specialist/Administrative Assistant position at The Law Office of Charles F. Hall, IV?
Intake Specialist / Administration Assistant
A steadily growing Law Firm specializing in helping the disabled seeks an Intake Specialist and Administration assistant to handle the customer service needs of the firm. At a minimum, candidates would be required to work from 8:30 am to 5 pm, Tuesday through Saturday.
The starting pay rate depends on experience. After a 90-day probation period is completed, the employee is eligible for a review based on performance.
Additionally, we are seeking an individual who:
- Successful candidates:
1. Have moderate computer proficiency (Google, Microsoft Software suite, Adobe)
2. Understands office etiquette
3. Has a moderate grasp of proper grammar/punctuation and Formal English language (for letter writing)
4. Demonstrates ability to prioritize work assignments
5. Enjoys interacting with the public and on phone
6. Have a moderate level of emotional intelligence and empathy.
7. Have excellent ability to multitask
- Duties Include:
1. Answering phones
2. Returning phone calls and emails
3. Screening potential clients to see if our firm can address their needs
4. Assisting current clients with firm resource referrals
5. Checking in on current clients to see how they are doing
6. Assisting the paralegals and office manager with legal forms and documents
7. Scanning medical records
8. Writing quick letters to clients
9. Sending resource materials to current clients
Full-time employees enjoy a range of benefits, including:
1. Annual pay reviews
2. Health insurance (low co-pay or deductible requirements to see Primary Care Physician, and a highly competitive health insurance plan)
3. Paid time off
4. Retirement plan with 3% match
5. LTD/STD hybrid policy,
6. AD&D
7. Life insurance
8. Paid holidays
APPLICATION REQUIREMENTS (candidates who do not follow all steps might not be considered):
- Submit a 250-word cover letter to explain why you are a good fit for this position.
- Submit a professional resume.
We will review your mailed application. We greatly appreciate your interest and look forward to finding a long-term hire to join our team's mission of serving the disabled.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $17
