What are the responsibilities and job description for the Collections Specialist position at The LCF Group, Inc.?
The LCF Group, Inc., an established MCA (Merchant Cash Advance) direct funder located in New Hyde Park. Since 2011, we have been providing funding to small businesses by purchasing future receivables, which are repaid via ACH debits or a percentage of their credit card sales. This is an exciting, fast-paced, high-pressure position in a highly competitive industry. We are looking for an ambitious Collections Specialist!
Location: New Hyde Park, NY (In-office position)
Hours: Monday to Friday, 9 AM - 6 PM
Collections Specialist Job Responsibilities include but not limited to:
- Make collection calls as needed in a professional manner while maintaining good client relations.
- Answering debtor inquiries and negotiating settlements.
- Work directly with in-house attorneys to determine strategic course of action to resolve non-performing accounts.
- Working individually and with the team to ensure monthly, quarterly and annual collections goals are met.
- Maintain orderly and precise notes and update account status on the database regularly.
Collections Specialist Qualifications:
- 2 Years work experience in commercial debt collections and investigations or customer service
- Excellent organizational skills, with strong attention to detail.
- Strong proficiency in Microsoft Office Suite: Word, Outlook, Excel.
- Able to multi-task with strong written and verbal communication skills.
- Bilingual Spanish/English is a preferred but not required.
The LCF Group, Inc. Offers Competitive Benefits:
- Weekly Payroll
- Medical Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Dental and Vision Insurance
- 401K with percentage match and more!
The LCF Group, Inc. is an Equal Opportunity Employer. The LCF Group, Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any legally protected class. All employment decisions are based exclusively on qualifications, merit, and business need.
Job Type: Full-time
Pay: $52,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- How many phone calls do you make a day as a collector?
- What type of collections experience do you have?
- Do you feel comfortable working in a fast-paced environment?
Experience:
- Commerical Debt Collections and Investigations: 2 years (Required)
- Customer service: 2 years (Required)
Ability to Commute:
- New Hyde Park, NY 11042 (Required)
Work Location: In person
Salary : $52,000 - $55,000