IT Project Manager

The Lead Group, a rapidly growing online lead generation company with offices in Kansas City & Atlanta, is looking to expand its operations in the Kansas City office. We are looking for a detail-oriented & proactive Project Manager to join our development team. Reporting to the Chief Technology Officer, this person will be responsible for managing development sprints, overseeing Jira & Confluence administration, handling IT reporting, and performing daily/weekly/monthly/quarterly IT tasks. The ideal candidate will bring a blend of technical knowledge and exceptional organizational skills to ensure the smooth functioning of IT processes and project delivery.

Key Responsibilities

Project Management

• Oversee the planning, execution, and delivery of all major IT projects.
• Manage Agile sprints, ensuring effective planning, execution, and retrospectives.
• Collaborate with stakeholders to define project goals, timelines, and deliverables.
• Track progress, mitigate risks, and ensure timely completion of projects.

Jira & Confluence Administration

• Administer and maintain Jira and Confluence cloud platforms.
• Customize workflows, fields, and dashboards as needed to meet team requirements.
• Ensure Jira tickets are created & updated as per agreed upon guidelines.

IT Reporting

• Generate & distribute various IT reports, including project progress, team performance, and sprint metrics.
• Develop and maintain IT metrics dashboards for internal and stakeholder reporting.

IT Operations

• Perform routine daily, weekly, monthly, and quarterly IT operational tasks.
• Oversee the company’s laptop inventory.
• Support onboarding and offboarding processes.

Team Coordination

• Facilitate cross-functional communication to ensure alignment and clarity across teams.
• Act as a point of contact between technical staff and non-technical stakeholders.
• Support the development and implementation of IT policies and procedures.

General Duties

• Ensure training assets are kept up to date with every project rollout.
• Identify and resolve bottlenecks, escalating issues when necessary.
• Foster a culture of continuous improvement within the IT team.

Milestones

90 days

• Build a high-level understanding of TLG business.
• Be up to speed with the existing processes & reports.
• Independently run sprint meetings.
• Execute well documented monthly tasks.

6 months

• Independently handle all Jira & Confluence change requests.
• Own IT reporting (no oversight needed).
• Be able to execute all IT Ops responsibilities.

1 year

• Complete ownership of IT project management.
• Independently work with stakeholders on projects of any size.
• Deep understanding of all TLG products & capabilities.

Requirements:

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• 5 years of experience in IT project management.
• Experience in Jira & Confluence administration is required.
• Strong understanding of Agile and Scrum methodologies.
• Excellent organizational, multitasking, and time-management skills.
• Strong problem-solving and critical-thinking abilities.
• Exceptional communication and interpersonal skills.
• Technical knowledge related to IT hardware, software, and infrastructure is a plus.
• Strong working knowledge of Microsoft Office.
• CSM / PMP / PRINCE II certification is a plus.

Benefits

• Competitive Salary
• Medical, Dental, and Vision Insurance for employee
• 401(k) Plan
• Paid time off
• Casual working environment (Flip flops and baseball caps are ok!)
• Hybrid work schedule (Mon - Wed in office, Thu - Fri work from home)
• Off-site events (Happy Hours, Annual Retreat, Charity Events)