Case Manager, DDA Services

Are you passionate about making a meaningful difference in the lives of individuals with disabilities? Do you thrive in a person-centered environment where collaboration, compassion, and community drive the work you do? If so, we invite you to join The League for People with Disabilities as a Case Manager.

About Us

The League is a mission-driven organization committed to offering individuals the opportunity to gain independence, increase self-sufficiency, and improve quality of life. We create a supportive and empowering environment where our participants and staff can truly thrive.

Position Summary

The Case Manager plays a vital role in supporting individuals receiving services such as Meaningful Day, Employment, Personal Supports, and Behavioral Support Services. Using a person-centered approach, the Case Manager develops Service Implementation Plans (SIPs) with meaningful, measurable, and individualized goals, while ensuring consistent follow-through and quality monitoring.

This position involves close coordination with Coordination of Community Services (CCS), Direct Support Professionals (DSPs), caregivers, and other team members to ensure that each participant’s goals and supports are aligned and evolving based on their needs.

Key Responsibilities

• Coordinate with DDA CCS to schedule and facilitate initial, annual, and revised Person-Centered Plan (PCP) meetings.

• Conduct 90-day reviews to assess progress toward goals and recommend updates or adjustments as needed.

• Maintain accurate, up-to-date participant records and documentation.

• Provide responsive, quality case management services and connect participants with appropriate community resources.

• Communicate monthly with participants and caregivers regarding progress and emerging needs.

• Serve as the department's primary Incident Report writer, ensuring timely and accurate documentation.

• Represent The League at transition and resource fairs to promote our programs and services.

Additional Responsibilities

• Support the Intake Coordinator in reviewing and processing new participant applications.

• Take on additional duties as assigned by management.

• Demonstrate The League’s 5 Core Values: Accountability, Participant Focus, Quality, Independence, and Mutual Respect.

• Embody and operationalize the mission of The League by fostering a positive, inclusive, and supportive environment.

Qualifications

• Bachelor’s Degree in a related field preferred.

• High School Diploma required with a minimum of 3 years’ experience in case management and/or working with individuals with disabilities.

• Familiarity with DDA and DORS regulations preferred or willingness to learn quickly.

• Proficiency in Microsoft Word, Excel, and Outlook.

• Strong written and verbal communication skills.

• Excellent organizational skills and the ability to work independently and manage multiple responsibilities.

Why Join The League?

• A welcoming and mission-driven culture

• Opportunity to impact lives and promote independence

• Team-oriented and values-based workplace

• Professional development and growth opportunities