What are the responsibilities and job description for the Daycare Manager position at The Learning Experience #145?
Here at The Learning Experience of Middletown, NY we strive to help our students and their families #LearnPlayGrow
As a daycare manager you are responsible for the financial and operational performance of the Center. You should have an essential ability to apply your business skills, customer engagement and leading people, ultimately creating an environment where others can thrive.
Role Responsibilities :
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
- Drives financial performance and productivity for all operational aspects of the center
- Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
- Forecasts future enrollment based on annual graduation
- Processes payroll, ensuring the accuracy of timekeeping systems
- Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
- Ensures parent billings, account receivables and collections are accurate and precise
- In partnership with Center Director, conducts team meetings to communicate important information and set a direction
- Maintain the physical center environment and all health / safety standard operating procedures are always in full compliance with local and state licensing regulations.
- Executes marketing brand campaigns within the center and implements local marketing activities.
- Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
- Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
- Maintains the lead tracking portal and customer database
- Coordinates the registration process and maintains customer and employee information in center systems
- Responsible for communications to families (i.e. billing, newsletters)
- Plans and manages budget for “parent pleasers”
- 2 years’ experience in daycare administration / management
- Demonstrated leadership ability with a minimum of 2 years of experience in a customer-facing sales setting
- Ability to leverage data to understand the business and make decisions
- Bachelor’s degree preferred
CUSTOMER ENGAGEMENT
Qualifications :
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.
Salary : $18 - $20
