What are the responsibilities and job description for the Host position at The Ledges Golf Club?
Job Overview
We are seeking a friendly and professional Host/Hostess to join our team in delivering exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring smooth operations within the restaurant. This role requires excellent communication skills, a passion for customer service, and the ability to manage guest relations effectively.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize dining flow.
- Answer phone calls with professionalism, providing information about menu items, specials, and reservations.
- Assist in managing wait times and communicate effectively with guests regarding their dining experience.
- Collaborate with restaurant staff to ensure seamless service and guest satisfaction.
- Handle guest inquiries and concerns promptly, ensuring a positive resolution.
- Maintain cleanliness and organization of the host/host station and dining area.
- Support other restaurant staff as needed during peak hours. MUST HAVE SUNDAY AVAILABILTY.
Experience
- Previous experience in a customer service role is preferred, particularly in the hospitality or restaurant industry.
- Strong phone etiquette skills to handle inquiries professionally.
- Familiarity with Point of Sale (POS) systems is a plus but not required; training will be provided.
- Excellent communication skills to interact effectively with guests and team members.
- A positive attitude and willingness to help others are essential for success in this role.
Join our team as a Host/Hostess and be part of an environment that values hospitality, teamwork, and exceptional guest services!
Job Type: Part-time
Pay: $12.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $12