Pro Shop Manager

The Legacy Golf Club is searching for a full-time employee who will help oversee the golf operation. He/she will work alongside the management team to develop and implement programs while also providing exceptional guest service and managing the clubhouse staff. As a member of the Golf Management Team, he/she will also oversee the golf shop, golf range, golf services areas and golf car operation.

RESPONSIBILITIES & DUTIES

• Assist in hiring, developing and managing clubhouse staff performance and service. Expected to supervise golf cart attendants, pro shop personnel, rangers, etc.
• Establish employee handbook along with proper hiring, training, supervising and taking corrective action if needed.
• Oversee the development of training manuals and procedures for the golf operation.
• Develop operating procedures to ensure smooth daily business practices.
• Conducts staff meetings and communicates company information to employees.
• Oversee and enforce golf shop operations policies, procedures, and fee structures.
• Must be proficient and knowledgeable of The Legacy golf rules and standards.
• Assist in developing, promoting and directing golf tournaments, leagues and outings.
• Create campaigns, newsletters and social media marketing. Must also handle daily communications in a timely manner.
• Oversee golf marketing initiatives including all promotional materials, play recruitment, golf packages, and outside events.
• Maintain a close working relationship with the Golf Course Superintendent, Food & Beverage Manager and other department heads.
• Orders merchandise for golf shop, providing the best selection possible at the highest margins possible given merchandise turnover goals.
• Supervise daily, weekly, and monthly physical inventories of merchandise and the display of this merchandise.
• Maintain attractive, orderly appearance and clean pro shop.
• Participate in community organizations that heighten the club’s profile.
• Perform other duties as assigned by supervisors or managers.

Knowledge, Skills and Traits

• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
• Experienced in written and oral business communications.
• Remain up to date on customer relationship management tactics and strategies.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Self-motivated with desire to promote and market.
• Service and customer focused attitude.
• Organizational, time management and prioritization skills.
• Good communication and interpersonal skills.
• Problem solving and decision-making skills.

Job Requirements

• A four-year college degree preferred, but not required.
• Proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
• Understanding of course administration and operation practices and procedures

Please email resumes and pertinent information to Legacy Director of Golf, Alan Schmidt, as@thelegacygolfclub.com. If you have additional questions, please contact Alan at 515-287-7885 x2.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Retirement plan

Work Location: In person

Salary : $35,000 - $45,000